Planned Parenthood New York

See the home page for an overview of this website and a list of links to the state/regional pages which have information specific to individual Planned Parenthood centers.

The same problem headings that are used throughout the site are below. We offer notes on our selection criteria. Each heading has lists of the centers with links to the page where the documentation can be found.

Order: The types of problems relating to medical issues are listed first, and the non-medical problems come afterward. Reviews by staff and patients are explained at the end.

Any lawsuits where we know technical court details but have no information about the content of the dispute are not included.  

When centers close, we usually remove them from the listings. If they had substantial problems, the information is kept available; see closed centers

There are no Planned Parenthood facilities in Louisiana, Mississippi, North Dakota, or Wyoming. 

Planned Parenthood if America Health Violations

Health Violations

State Inspections

Alabama: Birmingham

Arizona: Flagstaff, Glendale, Tempe

Arkansas: Little Rock

California A-F: Antioch, Concord

California G-R: Orange, Riverside

California S-Z: Thousand Oaks, Ventura

California: San Jose – Central

Connecticut: Hartford, New Haven, Norwich, Torrington, Waterbury, West Hartford

Delaware: Wilmington, entire state

Florida: Raton, Fort Meyers, Kissimmee, Naples, Pembroke Pines, Saint Peters, Sarasota, Tampa

Indiana: Bloomington, Indianapolis – Georgetown, Lafayette, Merrillville

Kansas: Overland Park

Maryland – Annapolis and Baltimore

Michigan: Ann Arbor – Power Family, Flint, Kalamazoo

Missouri: Columbia, St. Louis

North Carolina: Chapel Hill, Fayetteville, Wilmington, Winston-Salem

Ohio: Akron, Bedford Heights, Cincinnati, Columbus – East

Pennsylvania: Allentown, Harrisburg, Norristown, Philadelphia – Locust, Philadelphia – Far Northeast, Pittsburgh, Warminster, West Chester, York

South Carolina: Columbia

South Dakota: Sioux Falls

Tennessee: Memphis – Midtown, Nashville

Texas: Austin – South, Dallas – South, Fort Worth – Southwest, San Antonio – San Pedro and South Texas, Stafford.

Utah: Salt Lake City – Metro

Virginia: Charlottesville, Richmond, Roanoke

Washington D.C.

Wisconsin: Milwaukee – Water Street

No state inspections for these types of facility are held in: Alaska, Colorado, Hawaii, Idaho, Iowa, Maine, Minnesota, Montana, New Hampshire, New Mexico, Rhode Island, Vermont, or West Virginia.

Inspections are held in New York, but what violations were found and at which location are heavily redacted and therefore not available to the public.

California investigates individual complaints but does not do full health inspections.

Doctor License Revocation

California – San Jose

Delaware

Judicial Rulings

Alabama: Birmingham

Kansas: Overland Park

 

Testimony to a Legislature

Connecticut: Bridgeport

Delaware

Affidavits and Lawsuits

California: Burbank

Michigan: Grand Rapids

New York: Rochester

Ohio: Columbus

Media Coverage

Arizona

California

 

Indiana

Minnesota

New York

Ohio

Nebraska: Omaha

Texas

North Central States Affiliate (Iowa, Massachusetts, Minnesota, Nebraska, North Dakota, South Dakota)

 

          Chapter 1 Health Violations (PDF)  – a pdf version of the content of the website on this topic as of October, 2025

Planned Parenthood Anaheim

Malpractice Suits

These don’t include deaths, which are listed separately. We include only cases filed since 2000, and only those where details of the allegations are known. If a center closes, information moves to the Closed Centers – Malpractice Suits page and this is marked and linked in these listings. 

We use the plaintiff’s last name to distinguish them, but the plaintiff’s full name and the name of individual defendants are redacted in the excerpts on our pages. They are of course available in the official documents once opened. 

We have focused on the Complaints (or in some states Petitions) and not on the disposition of the case. Most malpractice cases are settled out of court, and this is true with these as well. Being settled doesn’t mean that the defendants admit liability; they may just be willing to pay some money to make the case go away. But at the very least, these complaints are more substantive than reviews. People have to go to considerable trouble and think through the evidence carefully in order to file them, and in most cases an attorney has to ascertain the case has merit.   

Not Diagnosed

Ectopic Pregnancy

California: El Cerrito, Fresno, San Diego

Delaware: Wilmington

New York: Hempstead

New York City: Bronx (2 cases), Manhattan – closed (2 cases), Queens

Cancer

California: San Diego

Missouri: Independence, St. Louis

Ohio: Akron

New York City: Bronx

Pennsylvania: Norristown

Fibroids/Polyps

California: Pasadena

Arizona: Maricopa County

Michigan: Ann Arbor

Infection

Missouri: St. Louis (case duplicated under Complications – Perforations)

Misdiagnosed

Actual State of Pregnancy

California: Concord, West Hollywood

Connecticut: Danbury

Missouri: St. Louis

New York:  White Plains

Gender Dysphoria

Illinois: Fairview Heights

New York: Albany

STD When Actually Absent

New York: Hudson Valley, Mount Vernon

Unspecified

New York: New Rochelle

Complications

IUD

California: Sacramento, Los Angeles (2 cases), Pasadena, Orange

Connecticut: New Hartford

Illinois – Chicago: Near North Center

New York: Kingston, Massapequa

Pennsylvania: Reading

Texas: Houston

Canada: Toronto

Implant

California: Costa Mesa, GlendoraSan Bernardino, Los Angeles,

Depo-Provera

New York: Newburgh

Pennsylvania: Philadelphia – Castor Avenue

Tubal Ligation

Kansas: Overland Park

New Mexico: Albuquerque

From a Diagnostic Test (includes offering improper medication)

California: Fresno, Orange

Ohio: Cleveland

Perforations – Uterine, Bowel, Cervix

California: Los Angeles (2 cases)

Missouri: St. Louis (case duplicated under Not Diagnosed – Infections)

New York City: Manhattan – closed (5 cases)

New York: Hudson Peconic, Smithtown, West Seneca

Washington, D.C.

Other Surgery Problems

Arizona: Glendale, Phoenix

California: San Diego (5 cases)San Ramon, Los Angeles (2 cases), Orange

Connecticut: Hartford

Massachusetts: Boston (2 cases), Worcester

Missouri: St. Louis (2 cases)

New York: Albany, Hempstead, Hudson Peconic Affiliate, Manhattan – closed, Smithtown

Pennsylvania: Philadelphia – Locust

Caused a Miscarriage

California: Oakland

Ohio: Cleveland

From a Fall

Manhattan – closed

Non-Consent

Needed Information not Given for Truly Informed Consent

New York City: Bronx

New York: Albany, Hempstead (2 cases), Spring Valley

Texas: Austin

Outright Coercion

California: AnaheimSan Bernardino

Colorado: Colorado Springs

Nebraska: Lincoln

Unspecified

California: San Diego, Orange

New York: Hempstead (2 cases), Kingston, New Rochelle, Patchogue

New York City: Brooklyn, Manhattan – closed (4 cases)

Ohio: Cleveland

Other

Toxins in Vicinity of Toddler

Colorado: Colorado Springs

Disposed of Remains Contrary to Instructions

Missouri: St. Louis

Staff of Known Incompetence

Manhattan – closed

 

       Chapter 2 Malpractice Suits (PDF) – a pdf version of the content of the website on this topic as of October, 2025

Planned Parenthood if America 911 Calls

911 Calls

We only report what can be documented by sources who are not Planned Parenthood opponents.  

Records generally cover specific time periods, none before the year 2000, and aren’t comprehensive for any location. Because number of years covered vary widely, centers cannot be compared to each other; more calls may simply mean a longer period of time was covered. Also, centers have widely different numbers of patients, so those with fewer patients are likely to have fewer calls.  

These are all from public records. Many centers use private ambulance companies with no records publicly available.  

 Audio of Calls to Dispatch an Ambulance

This list includes only ambulances arriving at the clinic itself and doesn’t include ambulance runs after patients have left. 

Alabama: Mobile (now under Closed Centers)

Alaska: Anchorage

California: Orange (7 calls)

California: Walnut Creek (5 calls)

Colorado: Denver (2 calls), Fort Collins (13 calls)

Connecticut: New Haven (11 calls), Stamford (6 calls), West Hartford (30 calls)

Delaware:  Wilmington (2 calls)

Illinois: Aurora (15 calls), Chicago Near North (19 audio calls and another 7 unduplicated in a paper report), Fairview Heights, Flossmoor (10 calls), Springfield (2 calls)

Indiana: Indianapolis

Maryland: Annapolis, Baltimore (2 calls)

Maryland: Silver Spring

Michigan: Flint, Kalamazoo (3 calls), Lansing, Traverse City

Missouri: St. Louis (lists of 67 calls)

New York:  Hempstead (4 calls)

North Carolina: Chapel Hill (5 cases)

Ohio: Cincinnati (2 calls), Columbus

Oregon: Salem

Pennsylvania:  West Chester

Rhode Island:  Providence (4 calls)

South Carolina: Charleston, Columbia

Texas: Austin (2 calls), Houston (30 calls – now under Closed Centers)

Virginia: Richmond, Virginia Beach (2 calls)

Washington: Everett (2 calls), Lynnwood, Spokane

Wisconsin: Madison

Written Emergency Medical Service Documents 

Because these documents are mainly lists and logs and therefore less informative about the cause of the call, we don’t know for certain that all of these calls were patient-related.

This list includes only ambulances arriving at the clinic itself and doesn’t include ambulance runs after patients have left. 

Alaska: Anchorage (24 calls)

Arizona: Glendale (15 calls), Tempe (4 calls)

California (towns G-R): Riverside (21 calls)

California (towns S-Z): San Bernadino (7 calls), San Francisco (24 calls), San Luis Obispo (3 calls), Santa Barbara (6 calls), Santa Rosa (6 calls), Seaside (12 calls), Thousand Oaks (11 calls), Walnut Creek (5 unduplicated calls), West Hollywood (16 calls)

California – Sacramento: B Street (21 calls)

California – San Diego: Wagner (39 calls)iow

California: San Jose – Central (74 calls)

Colorado:  Colorado Springs (9 calls), Denver – Park Hill (formerly Stapleton) (24 calls), Fort Collins (9 calls)

Delaware: Wilmington (23 calls; 2 are duplicates with audio dispatch)

FloridaJacksonville (4 calls), Miami (8 calls), Tampa – North (6 calls), Sarasota (7 calls)

Hawaii: Honolulu (9 calls)

Iowa: Iowa City (3 calls)

Idaho: Meridian (3 calls)

Illinois – Chicago: (8 calls)

Illinois: Springfield (6 calls)

Kansas: Overland Park (23 calls)

Maine: Portland (25 calls)

Massachusetts:  Boston (10 calls), Springfield (73 call dates; 6 on same date), Worcester (13 calls)

Michigan: Lansing

Missouri: St. Louis

Montana: Billings (6 calls), Helena (3 calls)

New Hampshire: Manchester (9 calls)

New Jersey: Shrewsbury (25 calls)

New York: Albany (8 calls), Buffalo (9 calls), Hempstead (33 calls), Ithaca (12 calls), New Rochelle (19 calls), Poughkeepsie (4 calls), Schenectady (26 calls), Smithtown (26 calls), Syracuse (10 calls), Utica (19 calls), Watertown (6 calls), West Seneca (6 calls), White Plains (25 calls)

New York City: Queens (13 calls)

North Carolina: Asheville (2 calls), Chapel Hill (15 calls, 2 duplicated with recordings), Fayetteville (17 calls), Greensboro (3 calls)

Ohio: Bedford Heights (7 calls), Cincinnati (28 calls, one duplicated with recordings), Columbus (23 calls, one duplicated with recordings)

Oregon: Eugene-Springfield (13 calls), Portland-Northeast (3 calls), Salem (7 calls)

Rhode Island:  Providence (27 calls)

South Carolina: Columbia (6 calls)

Tennessee: Memphis (22 calls), Nashville (8 calls)

Texas: Austin (35 calls), Dallas – South (9 calls), Fort Worth – Southwest (3 calls)

Utah: Salt Lake City – Metro (6 calls)

Vermont: Burlington (15 calls)

VirginiaRichmond (5 calls), Roanoke (8 calls), Virginia Beach (21 calls)

Washington: Bellevue (6 calls), Bellingham (31 calls), Everett (22 calls), Kennewick (6 calls), Mount Vernon (1 call), Olympia (27 calls), Seattle-Central (10 calls), Tacoma (16 calls), Yakima (4 calls)

Closed Centers – 911-Calls: Alabama – Mobile (1 call), Florida – Orlando (24 calls), New York – Manhattan (234 calls), Texas – Houston Prevention Park (30 calls)

Incidents from Written Health Inspection Documents

California: Antioch

California: Orange

California: Thousand Oaks, Ventura

Connecticut:  West Hartford

Florida: Tampa

Ohio: Bedford 

Pennsylvania:  Allentown (2 incidents)

Incidents from News Media

Nebraska

Google or Yelp reviews that Indicate Hospitalization Was Needed

This includes emergency room visits and subsequent surgery due to complications. These are reports from any individual who wishes to post their perceptions and aren’t vetted for accuracy.  

Arizona: AZ Phoenix Desert Sky

California: CA Coachella Google 1, CA Concord Yelp 2

California: CA North Highlands Google 1

California: Los Angeles CA Los Angeles Bixby Google 1

California: San Diego: CA San Diego First Avenue Google 5

Colorado: CO Fort Collins Google 1

Florida: FL Kissimmee Google 1

Florida: FL Orlando Google 1

Florida: FL Orlando Google 3

Illinois: IL Aurora Google 1

Illinois: IL Aurora Google 4

Illinois: IL Aurora Google 8

Illinois – Chicago: IL Chicago Rogers Park Google 1

Kansas: Overland Park Google 1, Pittsburgh Google 1

Massachusetts: MA Springfield Yelp 1

Missouri: MO St Louis Reproductive Health Google 1

Missouri: MO St Louis Reproductive Health Google 3

Montana: MT Helena Google 1

Nebraska: NE Lincoln Google 1

New Jersey: NJ Shrewsbury Google 1

Ohio: OH Bedford Heights Google 1 

Ohio: OH Kent Google 4 

Pennsylvania: PA Pittsburgh Google 1

Texas: TX Arlington Google 1

Texas – Fort Worth: TX Fort Worth Southwest Google 1

    

        Chapter 3 911 Calls (PDF)  – a pdf version of the content of the website on this topic as of March 3, 2026

 

Patient Deaths

 

California: (Tran). Now under Closed Centers.

California: Hayward – Central (Patterson), Riverside (Goode)

California, Los Angeles – Bixby (Lopez). Now under Closed Centers.

Colorado: Fort Collins (Arguello)

Illinois – Chicago (Reaves)

Massachusetts: Worcester (Anonymous)

Michigan: Kalamazoo (Erwin-Sheppard)

Nevada: Las Vegas (Dixon)

New York – New York City: Manhattan – closed (Owens, Buchanan)

 

         Chapter 4 Patient Deaths (PDF) – a pdf version of the content of the Fwebsite on this topic as of October, 2025

Planned Parenthood Medical Dangers

Medical Dangers

 

Reviews Report – Medical Dangers

 

Planned Parenthood Providence Rhode Island Employee Review(a compilation of reviews that report conditions or practices

that could or did cause medical injury)

 

 

Planned Parenthood if America Sexual Abuse

Sexual Abuse

\

Non-reporting of Cases of Abuse of Minors – Which Allowed it to Continue

The cases in West Palm Beach Florida and New York City came from the Epstein Files. 

United States

Alabama: Mobile (now under Closed Centers)

Alaska: Anchorage

Arizona: Phoenix, Tempe, Tucson

California: (unknown location)

Colorado: Denver

Connecticut: Enfield, Norwich, Wee

Florida: West Palm Beach

Iowa

Illinois – Chicago

Indiana: Indianapolis, unknown location

Kansas: Overland Park

Minnesota

New York City

Ohio: Southwest Ohio Affiliate (2 cases)

Texas: Austin

Washington: city unknown, Bellingham

West Virginia

 

Cited for Lack of Policy to Report Abuse

Alabama: Birmingham

Pennsylvania: Philadelphia – Locust Street

 

Sexual Harassment

California: Fresno

California: Los Angeles

California: San Diego

California: Mar Monte affiliate in San Jose

California – Sacramento

Connecticut

Delaware: Wilmington

Massachusetts: (one doctor, several centers)

Michigan: Ann Arbor

New York: Rochester (2 cases)

Texas – Houston

    

          Chapter 5 Sexual Abuse (PDF) – a pdf version of the content of the website on this topic as of October, 2025

Planned Parenthood of America Employee Rights

Employee Rights

Racial discrimination complaints are covered below under Racism: Employee Legal Complaints.

Sexual harassment complaints are covered above under Sexual Abuse: Sexual Harassment.

Neither are double listed here.

 

 Unionization

United States

 

Affiliates:

Central & Western (New York)

Northern New England (Maine, New Hampshire, Vermont)

North Central States (Iowa, Massachusetts, Minnesota, Nebraska, North Dakota, South Dakota)

Planned Parenthood of the Rocky Mountains (Colorado, New Mexico, Southern Nevada)

Western Pennsylvania

 

States and cities: 

North Carolina

Texas: Austin

 

Pregnancy/Family and Medical Leave

United States

Delaware: Wilmington

Florida: Miami, Sarasota, Treasure Coast

New York: New Rochelle, White Plains

Washington: Seattle

 

Employee Charges Wrongful Termination for Whistleblowing

Arizona: Glendale and Phoenix (same case)

California: Chula Vista, Los Angeles (4 cases), Mar Monte affiliate (2 cases), Redding (2 cases), San Jose

New York

Texas: Austin and Fort Worth (same case)

 

Unsafe Working Conditions / OSHA / Workers Injury / Impeding Worker’s Compensation

Delaware: Wilmington

Florida: Sarasota, Tallahassee

Kansas: Overland Park

New Jersey: Absecon

Ohio: Columbus

New York: Rochester

Texas: Fort Worth

Unfair Wages/Working Conditions

California: Alhambra, Fresno, Pasadena Affiliate, Los Angeles (5 cases), San Diego (3 cases), Mar Monte affiliate in San Jose (2 cases)

New York: Hudson Peconic

Discrimination against Disability

California: Coachella, Los Angeles (4 cases), Santa Barbara

Illinois – Chicago: Chicago Loop

Iowa: Des Moines

Indiana: Indianapolis

Maryland – Annapolis and Baltimore

Missouri: Kansas City

Minnesota: Minneapolis\

Ohio: Columbus

Washington: Yakima

Age Discrimination

Indianaunknown location

Utah: Salt Lake City

Job Loss Without Notice

California: Orange 

Indiana: Indianapolis

Tennessee: Nashville

Other

Missouri: St. Louis

New Jersey: Elizabeth

=============================================

Planned Parenthood Providence Rhode Island Employee Review

Reviews Report – Employee Rights

(a compilation of some the reviews from employees)

 

   

          Chapter 6 Employee Rights (PDF) – a pdf version of the content of the website on this topic as of October, 2025

Planned Parenthood if America Racism

Racism

Employees Complain as a Group

New York City

United States

 

Individual Employee Legal Complaints

United States

California – Los Angeles (3 cases)

Illinois – Chicago 

Indiana: Merrillville

Michigan: Grand Rapids

Missouri: Kansas City (2 cases), St. Louis

New York City  (4 cases)

Tennessee: Nashville

Texas: Houston

 

Canada: Ottawa

Employee Complaints Reported by Media or Books

California

Indiana: Indianapolis

New Jersey: Bryn Mawr

Tennessee

Texas

United States

=============================================

Reviews Report – Racism 06.12.26

 

Planned Parenthood Providence Rhode Island Employee Review(a compilation of some the reviews that report impressions of racism)

 

 

         Chapter 7 Racism (PDF) – a pdf version of the content of the website on this topic as of October, 2025

Patient Privacy

United States (problem with Facebook notification; lawsuit on disclosing to internet third parties which is also covered in Chico, CA and Palmdale CA )

California: (lawsuit on disclosing to internet third parties)

Delaware (no curtains between post-operative patients)

Iowa (records of a closed center left in a closet)

 

Large-Scale Data Breaches

California: Los Angeles (8 class action lawsuits were filed and consolidated), San Jose

Montana (2 class action lawsuits have been filed)

Ohio: Cincinnati

Washington D.C.

Individual Complaints

California: Baldwin Park, Chico, Chula Vista, Coachella, Concord, El Cajon, El Monte, Escondido, Fresno-Family First, Fresno-Fulton Street

California: Long Beach, Modesto, Moreno Valley, Napa, Orange, Palmdale, Pasadena, Pomona, Redwood City, Riverside, Roseville

California: San Bernardino, San Rafael, Santa Ana, Santa Barbara, Santa Monica, Thousand Oaks, Seaside, Van Nuys, Walnut Creek, Watsonville, West Hollywood, Whittier

California: San Diego, San Jose (5 cases), Los Angeles (2 cases)

Iowa: Des Moines

Illinois – Chicago: Near North Center

New Jersey: East Orange

New York: Hempstead, Huntington

New York – New York City

North Carolina: Wilmington

OhioNortheast Ohio Affiliate, Canton (2 cases), Cleveland

Oklahoma: Tulsa

Oregon: Bend, Portland

Texas : Tyler

Washington: Lynnwood, Seattle

Wisconsin: Eau Claire, Milwaukee

Planned Parenthood if America Financial Ethics

Financial Ethics

Allegations in lawsuits by former employees of financial abuses in California and Iowa aren’t included because courts ultimately dismissed the cases.

Overbilling the Government

California: Los Angeles, Sacramento, San Diego

Illinois

New York: Hudson Peconic Affiliate

North Carolina

Pennsylvania: Western Pennsylvania Affiliate

Texas and Louisiana: Gulf Coast Affiliate
(both centers in Louisiana are now closed and the rest of the affiliate was absorbed into Greater Texas 10.01.25)

Breach of Contract

Texas: El Paso

United States

Other

California: Los Angeles (2 cases)

Pennsylvania: Philadelphia – Locust

 

=============================================

 

Reviews Report – Financial Ethics 06.12.26

 

Planned Parenthood Providence Rhode Island Employee Review(a compilation of some the reviews that report financial improprieties)

 

 

Planned Parenthood if America Employee Reviews

Planned Parenthood if America Patient Reviews

Reviews

Individual reviews give the voice of experience of workers and patients. On the one hand, they can’t be independently verified and are clearly not objective the way a health inspection might be. On the other hand, they give the real-world experience on the day-to-day operations that the inspector never considers.

Almost all of the centers covered include reviews, so no list of centers is given here.

Here are compilations of reviews on specific topics:

Reviews Report – Medical Dangers

Reviews Report – Employee Rights

Reviews Report – Racism

Reviews Report – Financial Ethics

Selection Criteria

1. We’re interested in content that explains problems. Therefore, we don’t include positive reviews, nor negative ratings that don’t explain why.

2. We didn’t include complaints about waits that are less than an hour, since this is common to the medical field and not noteworthy for Planned Parenthood in particular. We do include complaints about excessively long wait times, or wait times combined with other problems. There are far more such complaints than are included, since for some centers the point becomes repetitive. 

3. We didn’t include complaints about the following of proper Covid precautions. For this, Planned Parenthood personnel were doing their jobs well.

4. We only included complaints that discuss someone’s experience as a patient, someone who accompanied a patient, or as a staff member or volunteer. 

5. Most review screenshots were collected in 2022. They aren’t intended to be a comprehensive listing. 

 

Sources

Employee reviews are from Indeed.com, and more recently (2024-26) from Glassdoor.com. These only specify cities and not individual centers. They include the date of posting.

Patient reviews come primarily from Google and Yelp, which are general consumer review sites. There are also some from DocAsap, which is a medical-themed site. These are always for individual centers only. We also have a few complaints lodged with the Better Business Bureau which are linked to. 

While other reviews include the date of posting. Google reviews give the amount of time that has passed since the review, which of course changes as time passes. Therefore, for Google only we give the date they were accessed so readers can get an approximate time the review was actually posted.

 

Positive and Negative Reviews

We include links to the full set of reviews for each location for those interested in a fuller assessment, not just problems. However, it’s in the nature of reviews alone that they cannot give an entirely full assessment:

1. People who have a negative experience may be more motivated to write a review than people who have an ordinary one.

2. Some Planned Parenthood centers follow the custom of many businesses by encouraging people to write positive reviews, and they’re more likely to refrain from doing so if the patient’s experience was negative.

3. The reviews therefore have a self-selection bias in both directions. Additionally, they’re few enough in number that they aren’t a large enough sample size to make an overall assessment. Only a proper study with a larger and stratified random sample of the patients could do that. We’re currently unaware of any such study conducted for any center or set of centers.

 

Seattle Planned Parenthood

When we had an intern call Planned Parenthood centers to check on who their local mammogram referrals were, we found that about a quarter of the phone numbers never answered or left her on hold until she gave up. To document this and to specify which centers have this problem, we’ve marked the centers where reviews indicate having phone trouble. That also comes to about a quarter of the centers. They’re listed below.

We don’t include those where one person had trouble once, which can be a fluke, but only where people tried several times to reach them without success. In some cases, this included having specific medical problems due to the inability to reach them.

Arizona: Glendale, Phoenix

California: Anaheim, El Centro, Fresno

California: Palmdale, Pasadena, Rancho Mirage

California – Los Angeles: Hecht

California – Sacramento: B Street

California: Santa Barbara, Santa Monica, Watsonville, Westminster

Colorado: Boulder, Colorado Springs, Denver Central, Fort Collins, Glenwood, Greeley

Connecticut: Danbury, West Hartford

Washington D.C.

Delaware: Dover, Newark

Florida: Fort Meyers, Jacksonville, Kissimmee, Naples, Miami-Golden Glades, Miami-Kendall, Orlando, Pembroke Pines, Port St. Lucie, Saint Petersburg, Sarasota, Tampa, Tampa North, West Palm Beach.

Georgia: Atlanta, Lawrencevill

Iowa: Iowa City

Illinois – Chicago: Englewood, Chicago Loop

Indiana: Fort Wayne, Lafayette, Mishawaka, New Albany

Kansas: Overland Park

Kentucky: Lexington, Louisville

Maine: Portland

Massachusetts: Marlborough

Maryland – Annapolis and Baltimore

Maryland: Owings Mills, Towson, Waldorf

Michigan: Detroit, Grand Rapids, Kalamazoo, Livonia, Warren

Minnesota: Brooklyn Park, Mankato, Moorhead, St. Cloud, St. Paul

Missouri: Columbia, Gladstone, Independence, Kansas City, Springfield, St. Peters

Nebraska: Lincoln

New Jersey: Camden, Delran, East Orange, Flemington, Hackensack, Hamilton Square, Montclair, Morristown, Paterson, Trenton

Nevada: Las Vegas East Flamingo, Las Vegas West Charleston, Reno

North Carolina: Chapel Hill, Charlotte, Fayetteville, Raleigh, Wilmington, Winston-Salem

Ohio: Cincinnati Mount Alburn, Mansfield, Toledo

Oklahoma: Edmond, Oklahoma City, Tulsa

South Carolina: Charleston, Columbia

Tennessee: Nashville

Texas: Addison, Paris, Spring

Texas – Houston and Stafford: Northwest, Stafford

Texas – San Antonio: Richland Hills, Northeast, San Pedro, South Texas

Utah: Logan, Ogden, Orem, Salt Lake City – Metro, Salt Lake City, West Valley City

Virginia: Charlottesville, Hampton, Richmond – Hamilton Center, Roanoke, Virginia Beach

Washington: Bellevue, Centralia, Kennewick, Lynnwood, Pullman, Seattle-Central, Spokane

Wisconsin: Waukesha

 

Canada: Toronto

Mexico: La Villa

 

We also have the information on the full website as a report in the form of a book. It’s organized differently, with chapters by type of problem. For a complementary hard copy of the book, send a request with postal address to info @ problemsatplannedparenthood.org [remove spaces]. This is the pdf of the second edition, published October 2025 (288 pages). 

Table of Contents

PP Problems Book Edition 2 (PDF) 

For pdfs on individual chapters for specific problems: 

Chapter 1 Health Violations (PDF)

Chapter 2 Malpractice Suits (PDF)

Chapter 3 911 Calls (PDF) 

Chapter 4 Patient Deaths (PDF)

Chapter 5 Sexual Abuse (PDF)

Chapter 6 Employee Rights (PDF)

Chapter 7 Racism (PDF)