Affiliate: Planned Parenthood of Tennessee and North Mississippi
Locations: 4 (1 temporarily closed). Covered here: 4.
Patients who feel a need to file a complaint:
Filing a Complaint Against a Tennessee Health Care Facility or Provider
Knoxville

TN Knoxville Google 1. Accessed 05.15.21.


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TN Knoxville Google 6. Accessed 08.24.22.

Memphis (entire city)

Indeed.com Planned Parenthood Employee Reviews for Memphis, TN

TN Memphis Indeed 1

TN Memphis Indeed 2

TN Memphis Indeed 3


TN Memphis Glassdoor 1


TN Memphis Glassdoor 2

Memphis
Midtown

Health Violation Documents:
Highlights:
Clinic Conditions
According to the inspection reports, the facility failed to maintain an environment “in such a manner that the safety and well-being of the patients are assured.”
There were holes in three of the four walls in the elevator equipment room. There were four holes in the ceiling of the generator room. There were eight holes in the ceiling of the second floor mechanical room. There were holes in the walls in the boiler room. These problems were cited in multiple inspections, and were not fixed.
The facility had the following fire hazards: A hand sanitizer dispenser was installed above a light switch. Electrical receptacles in a corridor had a damaged cover. Light fixtures in many of the rooms did not have bulb protection. The facility had not had its fire dampers inspected in four years. Access to a fire extinguisher was obstructed by an advertisement sign. Another fire extinguisher was taped to the wall and wasn’t available to be used in an emergency. None of the fire extinguishers were being inspected or tested. Doors were blocked with rubber wedges, possibly preventing patients and staff from escaping in the event of a fire. Signs were stored in the hallways, interfering with evacuation in case of an emergency. In a different inspection, cases of water were blocking hallways and bottles of beer were blocking stairs leading out. There were unsecured oxygen cylinders in the surgery room. There were no hazard signs located in areas where oxygen and other flammable gases were stored. This problem was not corrected and was cited in two different inspections. The exhaust fan in the soiled storage room wasn’t functioning.


EMS TN Memphis Information requested in 2020
December 15, 2014
March 15, 2016
August 9, 2016
August 23, 2016
August 26, 2016
December 30, 2016
January 10, 2017
January 22, 2018
February 4, 2018
November 15, 2018
December 7, 2018
December 27, 2018
December 7, 2019
March 8, 2019
May 8, 2019
August 30, 2019
September 12, 2019
September 18, 2019
November 21, 2019
December 6, 2019
January 22, 2020
May 1, 2020

TN Memphis Midtown Google 1. Accessed 05.15.21.


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Memphis
Summer & 1240

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Nashville

Department of Health / Board of Medical Examiners document for doctor discipline:
TN Nashville Department of Health & Board of Medical Examiners Consent Order
Highlights:
At the Planned Parenthood facility, the doctor gave a prescription to an employee without proper examination, and later gave the employee a signed blank prescription. The doctor was required to complete a course on proper medical oversight of prescriptions.

Article from The Philadelphia Inquirer:
by Sarah Gantz, April 18, 2023.
Excerpt:
The cases detail how inappropriate behavior, racist tropes, microaggressions, and unequal expectations went unchecked, even after employees complained. A few examples . . . A Latina community organizer in Tennessee who complained about racism in the workplace said she was written off as “mean” and “hostile.” A supervisor scolded her for having a “snarky look” during a meeting to discuss her concerns, according to a 2023 complaint in an ongoing case.
Here’s the lawsuit to which this refers:
Flores
Court Document:
TN Nashville Flores Complaint 02.23.23
Excerpt:
7. Plaintiff is a Latina woman of color who suffered racism and retaliation while working at Planned Parenthood’s Nashville location as a community organizer.
8. Almost immediately upon commencing employment with Planned Parenthood, Flores was subjected to disparate treatment and overt racist remarks and messaging from leadership. This racist conduct was identified by a number of employees who, alongside Flores, lodged a number of complaints regarding Planned Parenthood’s unlawful conduct. In response, these employees were openly berated and their complaints were ignored. Plaintiff specifically was falsely accused of being angry and chastised for her tone – baseless complaints which comported directly with well-trafficked stereotypes about women of color.
9. During a company retreat, several employees including Flores renewed their protected complaints of racism. In response, Planned Parenthood leadership scolded Flores; they explicitly cited her race complaints as “mean” and “hostile,” and scolded her for what they called a “snarky” look on her face. Flores was reduced to tears during this exchange and weeks later Flores was retaliatorily terminated. Planned Parenthood’s racist treatment and unlawful termination resulted in substantial psychological and financial distress to Flores . .
13. Early in her employment, Flores realized that while her team and other teams at a similar level were comprised mostly of individuals of color, most managers, supervisors, officers, and directors at PPTNM were white. Flores discussed this racial discrepancy with colleagues on her teams, who confirmed this was a usual practice for PPTNM and shared their observation that white PPTNM employees received praise and responsibilities not provided to staff members of color. Flores soon learned that this disparity of opportunity for employees of color at PPTNM was part of a systemic issue present in most Planned Parenthood affiliates nationwide.
The complaint details several lengthy stories.


August 16, 2016 – Hemorrhage/Laceration
November 5, 2017
March 29, 2018 – Hemorrhage/Laceration
June 11, 2018
August 2, 2018
August 29, 2018
September 19, 2018 – Pregnancy/Miscarriage
February 6, 2019

Article from The Nashville Scene:
Former Planned Parenthood Employees Allege Mismanagement
by Steven Hale, December 18, 2018
Excerpt:
The Scene spoke to four staffers from the facility, some of whom have lost their jobs as a result of the closure, and all describe a turbulent six months leading up to the announcement. Some learned of the news by email, while others found out when they checked a work schedule and noticed their name no longer appeared on it.
The staffers also say a number of patients with upcoming appointments received a terse text message informing them that the appointment had been canceled . . . The blunt, cold delivery of the news is in line with what they describe as a number of recent policy changes at the clinic that they perceived as being designed to prioritize money over patients . . .
As for “quality improvement,” some former staff members say they believe that’s a euphemism for replacing employees who pushed back on troublesome policy changes with new ones who will be more compliant.

Indeed.com Planned Parenthood Employee Reviews for Nashville, TN
TN Nashville Indeed 1

TN Nashville Indeed 2



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