Affiliate: Planned Parenthood of Florida
Locations: 15. Covered here: 15. Of those, 14 have reviews reporting problems getting a hold of anyone by phone. The center in Lakeland closed on March 13. 2026. The center in Gainesville closed June 26, 2026.
Patients who feel a need to file a complaint:
Florida Agency for Health Care Administration Complaint Administration Unit
Fort Myers
May 13, 2021
FL Fort Meyers Deficiency Report with letter 08.05.2015
Highlights:
Paperwork omitted the length of pregnancy and did not post its license, so compliance with the limits of the license couldn’t be ascertained.
The facility had no records documenting whether probes were sterilized between patients.
FL Fort Myers Indeed 1
FL Fort Myers Google 1. Accessed 10.06.22.
FL Fort Myers Google 2. Accessed 07.23.21.
FL Fort Myers Google 3. Accessed 07.23.21.
FL Fort Myers Google 4. Accessed 10.06.22.
FL Fort Myers Google 5. Accessed 10.06.22.
FL Fort Myers Google 6. Accessed 10.06.22.
Jacksonville
EMS FL Jacksonville 2019 Fire Department Report
May 20, 2010
April 7, 2011
August 31, 2015
June 17, 2017
FL Jacksonville Indeed 1
FL Jacksonville Indeed 2
FL Jacksonville Indeed 3
FL Jacksonville Glassdoor 1
FL Jacksonville Glassdoor 2
FL Jacksonville Google 1. Accessed 10.06.22.
FL Jacksonville Google 2. Accessed 10.06.22.
FL Jacksonville Google 3. Accessed 10.06.22.
FL Jacksonville Google 1. Accessed 10.06.22.
FL Jacksonville Google 4. Accessed 10.06.22.
FL Jacksonville Google 5. Accessed 10.06.22.
FL Jacksonville Google 6. Accessed 10.06.22.
FL Jacksonville Yelp 1
FL Jacksonville Yelp 2
FL Jacksonville Yelp 3
FL Jacksonville Yelp 4
FL Jacksonville Better Business Bureau
Kissimmee
Highlights:
The facility failed to provide patients with the phone number to report complaints, neglect, and/or fraud.
FL Kissimmee Google 1
FL Kissimmee Google 2
FL Kissimmee Google 3
FL Kissimmee Google 4
FL Kissimmee Google 5
FL Kissimmee Google 6
FL Kissimmee Google 7
FL Kissimmee Google 8
FL Kissimmee Google 9
FL Kissimmee Google 10
FL Jacksonville Yelp 1
FL Jacksonville Yelp 2
FL Jacksonville Yelp 3
FL Jacksonville Yelp 4
FL Jacksonville Yelp 5
FL Jacksonville Yelp 6
FL Jacksonville Yelp 7
FL Jacksonville Yelp 8
FL Jacksonville Yelp 9
Miami (entire city)
Article from The New York Times:
Planned Parenthood Is Accused of Mistreating Pregnant Employees
by Natalie Kitroeff and Jessica Silver-Greenberg, Dec. 20, 2018
Excerpt:
In Miami, one current and two former employees said that women at a Planned Parenthood office were scared to tell managers they were pregnant. One of them said that, in conversations with supervisors, colleagues would often volunteer that they were not planning on having children or were gay or single.
“It was looked down upon for you to get pregnant,” said Carolina Delgado, who worked in the Miami office until 2012. “I don’t think that any supervisor had to literally say it for us to feel it.”
Miami – Glades
Highlights:
Clinic Conditions
An employee showed the inspector a room where medical procedures and patient counseling took place. The room contained empty shelves and supplies, including two paint cans. Staff later claimed the employee was in error, and that the room the employee showed the inspector was only used for storage.
Desks were stored in the hallway. This could make the hallway difficult to navigate for emergency personnel with a stretcher and hinder evacuation during an emergency.
Privacy
There was no curtain in the patients’ changing area.
The facility didn’t provide gowns for patients to change into; they were expected to be naked from the waist down. After state inspectors complained, clinic staff said they would provide gowns to patients who requested them.
FL Miami – Glades Google 1
FL Miami – Glades Google 2
FL Miami – Glades Google 3
FL Miami – Glades Google 4
FL Miami – Glades Google 5
FL Miami – Glades Google 6
FL Miami – Glades Google 7
FL Miami-Glades Yelp 1
FL Miami-Glades Yelp 2
Miami – Kendall
Google reviews / Yelp reviews for this location are at two addresses because they moved from one address to another and then back to the original address.
FL Miami – Kendall Google 1
FL Miami – Kendall Google 2
FL Miami – Kendall Google 3
FL Miami – Kendall Google 4
FL Miami – Kendall Google 5
FL Miami – Kendall Google
FL Miami-Kendall Yelp 1
FL Miami-Kendall Yelp 2
FL Miami-Kendall Yelp 3
FL Miami-Kendall Yelp 4
FL Miami-Kendall Yelp 5
Naples
Highlights:
Paperwork omitted the length of pregnancy and did not post its license, so compliance with the limits of the license couldn’t be ascertained.
FL Naples Indeed 1
FL Naples Indeed 2
FL Naples Google 1
FL Naples Google 2
FL Naples Google 3
FL Naples Google 4
FL Naples Yelp 1
FL Naples Yelp 2
Orlando
Note: There were two centers in Orlando, and the other one closed in October, 2018. We have a report with a lengthy list of ambulance calls on our closed-center page for 911 calls.
FL Orlando Google 1. Accessed 09.17.2026.
FL Orlando Google 2. Accessed 09.17.2026.
FL Orlando Google 3. Accessed 09.17.2026.
FL Orlando Google 4. Accessed 09.17.2026.
FL Orlando Google 5. Accessed 09.17.2026.
FL Orlando Google 6. Accessed 09.17.2026.
FL Orlando Google 7. Accessed 09.17.2026.
FL Orlando Google 8. Accessed 09.17.2026.
FL Orlando Google 9. Accessed 09.17.2026.
FL Orlando Yelp 1
FL Orlando Yelp 2
Pembroke Pines
Highlights:
Staff performed surgery for which the clinic wasn’t licensed.
There were no logs or records for tracking the disposal of biological waste.
FL Pembroke Pines Google 1. Accessed July 23, 2021.
FL Pembroke Pines Google 2. Accessed July 23, 2021.
FL Pembroke Pines Google 3
FL Pembroke Pines Google 4
FL Pembroke Pines Google 5
FL Pembroke Pines Google 6
FL Pembroke Pines Google 7
FL Pembroke Pines Google 8
FL Pembroke Pines Google 9
FL Pembroke Pines Google 10
FL Pembroke Pines Google 11
FL Pembroke Pines Google 12
FL Pembroke Pines Google 13
FL Pembroke Pines Google 14
FL Pembroke Pines Yelp 1
FL Pembroke Pines Yelp 2
FL Pembroke Pines Yelp 3
FL Pembroke Pines Yelp 4
FL Pembroke Pines Yelp 5
Port Saint Lucie
Treasure Coast
License wasn’t posted as required by law.
Novoa
Court Document:
FL Treasure Coast Novoa Complaint 07.23.2020
Excerpt:
11. Plaintiff began working for the Defendant on or about April 1, 2018 as a medical assistant. Plaintiff is a 48 year old individual with a daughter suffering from gastritis. On or about August 2018, Plaintiff advised her manager Lucia Cabrera that she was going back to school. Immediately, Ms. Cabrera began to make unwarranted and discriminatory comments regarding Plaintiff’s age. Such as Plaintiff was “too old to be returning back to school.” Meanwhile, Plaintiff’s younger coworkers, who are all below the age of 30 years old were attending school and they weren’t subjected to the same discriminatory comments and harassment in the workplace. On or about December 12, 2018, Plaintiff requested to have Mondays off from work due to her school schedule, although the younger co-workers were given revised work schedules to attend school, Plaintiff’s request was denied. On or about November 4, 2019, Plaintiff requested time off due to her daughter having a medical procedure and to care for her daughter during the period of convalescence. Doctor’s notes were provided by Plaintiff. Upon return to work, false accusations were made against client. Thereby, causing Plaintiff to have an adverse employment experience . . .
19. Plaintiff believed defendant was committed to ensuring a respectful workplace for all employees, reported the illegal employer transgressions to various leadership members of Defendant executives with the expectation that human resources for Defendant would investigate Plaintiff’s complaints and take appropriate remedial action. Instead of taking appropriate actions and investigating these serious issues Defendant’s proclaimed stance on discrimination does not reflect the actual culture of the employer. Time after time Defendant has chosen corporate profits over doing the right thing and taking meaningful action to eradicate discrimination on its own.
Saint Petersburg
Highlights:
Paperwork omitted the length of pregnancy and did not post its license, so compliance with the limits of the license couldn’t be ascertained.
FL Saint Petersburg Google 1. Accessed July 23, 2021.
FL Saint Petersburg Google 2. Accessed July 23, 2021.
FL Saint Petersburg Google 3. Accessed July 23, 2021.
FL Saint Petersburg Google 4. Accessed July 23, 2021.
FL Saint Petersburg Yelp 1
FL Saint Petersburg Yelp 2
FL Saint Petersburg Yelp 3
FL Saint Petersburg Yelp 4
Sarasota
Document:
Highlights:
Clinic Conditions
The facility failed to regularly clean and test the autoclaves as per manufacturer’s instructions. Autoclaves are used to sterilize instruments used on multiple women. There were no logs or other records documenting times and dates when the autoclaves were to be cleaned. Autoclaves were required to be cleaned weekly; instead, they were not cleaned for months.
The facility failed to ensure that emergency equipment was available. There was no defibrillator on the premises.
Staff
The facility failed to conduct annual in-service training for staff.
The facility did not provide proper training and orientation for new staff members and volunteers.
There were no written policies or procedures for training staff on infection control, medical complications, or safety measure
Treatment of Patients
Written policies and procedures for patient care were inadequate and did not contain the required information.
FL Sarasota Fire Department Report
EMS calls:
March 19, 2016
May 23, 2016
June 1, 2016
August 28, 2016
December 29, 2016
November 2, 2017
April 17, 2019
Dupont
Document:
FL Sarasota Complaint 02.08.2018
Excerpt:
FACTUAL ALLEGATIONS
7. Defendant hired Ms. Dupont to serve as its Controller on or about August 1, 2016, at an annual salary of $87,500 per year; Defendant increased her salary to $97,500. . . .
8. June 14, 2017, Ms. Dupont suffered serious physical injuries in an automobile accident.
9. The severity of Ms. Dupont’s injuries required her to seek continuing treatment, and to take time away from work to heal and continue her recovery for same.
10. Specifically, Ms. Dupont suffered from bulging and herniated disks, one of which pressed against Ms. Dupont’s sciatic nerve, causing her immense pain, and inability, to walk, sit, sleep, or stand, for any prolonged period.
11. Based on the severity of these impairments and her continuing treatment for same, Ms. Dupont’s medical condition was a serious health condition as defined by the FMLA.
12. Ms. Dupont, accordingly, notified Defendant, that she intended to take FMLA time away from work to treat her injuries and heal, as advised by her doctors and medical team . . .
17. Defendant, without valid cause, reason, or explanation, denied same.
18. Instead, Defendant notified Plaintiff that it was, instead, terminating her employment, and then ultimately replaced her with a temporary employee that Defendant had intended for Plaintiff to train.
19. This too not only constitutes FMLA interference, but also actionable FMLA retaliation.
20. Had Defendant complied with the FMLA, which it didn’t, it would have known that an employee cannot be penalized for absences that are FMLA protected.
FL Sarasota Indeed 1
FL Sarasota Indeed 2
FL Sarasota Glassdoor 1
FL Sarasota Google 1. Accessed July 23, 2021.
FL Sarasota Google 2. Accessed July 23, 2021.
FL Sarasota Google 3. Accessed July 23, 2021.
FL Sarasota Google 4. Accessed July 23, 2021.
FL Sarasota Google 5. Accessed July 23, 2021.
FL Sarasota Google 6. Accessed July 23, 2021.
FL Sarasota Google 7. Accessed July 23, 2021.
FL Sarasota Google 8. Accessed July 23, 2021.
FL Sarasota Google 9
FL Sarasota Google 10
FL Sarasota Google 11
FL Sarasota Google12
FL Sarasota Google 13
FL Sarasota Yelp 1
FL Sarasota Yelp 2
FL Sarasota Yelp 3
FL Sarasota Yelp 4
Tallahassee
FL Tallahassee 2018 OSHA report
Excerpt:
Hazard Description: The employer does not have a needle stick program, exposing employees to health hazards.
FL Tallahassee Indeed 1
FL Tallahassee Indeed 2
FL Tallahassee Google 1. Accessed July 23, 2021.
FL Tallahassee Google 2
FL Tallahassee Google 3
FL Tallahassee Google 4
FL Tallahassee Google 5
FL Tallahassee Google 6
FL Tallahassee Google 7
FL Tallahassee Google 8
FL Tallahassee Google 9
FL Tallahassee Google 10
FL Tallahassee Yelp 1
FL Tallahassee Yelp 2
FL Tallahassee Yelp 3
FL Tallahassee Yelp 4
FL Tallahassee Yelp 5
Tampa
Laboratory proficiency testing was found to be deficient; it was later corrected.
Incidents
A patient was sent to the hospital with complications after a procedure. Nevertheless, her records indicated her vital signs were stable at discharge, there were no complications, she was ambulatory, and she was discharged in good condition. Vital signs documented during the procedure did not show that the patient was stable and contradicted the medical record. These notes were signed by the attending physician. When questioned, the physician confirmed the statements were inaccurate. The patient had a pre-existing condition, but this was not documented in her records, which gave her medical history as normal. She was not properly evaluated for risk factors or pre-existing conditions, The attending physician classified her as low risk (level II out of a possible VI), which was incorrect based on her pre-existing condition. There was also no documentation that the attending physician had used a stethoscope or other means to listen to and evaluate the patient’s heart and lungs before the procedure.
FL Tampa Indeed 1
FL Tampa Google 1. Accessed July 23, 2021.
FL Tampa Google 2. Accessed July 23, 2021.
FL Tampa Google 3. Accessed July 23, 2021.
FL Tampa Google 4. Accessed July 23, 2021.
FL Tampa Google 5. Accessed July 23, 2021.
FL Tampa Google 6. Accessed July 23, 2021.
FL Tampa Google 7. Accessed July 23, 2021.
FL Tampa Yelp 1
FL Tampa Yelp 2
FL Tampa Yelp 3
FL Tampa Yelp 4
Tampa – North
FL North Tampa Fire Department Report
December 23, 2017 – “Lacerations Possibly Dangerous”
January 27, 2018
June 20, 2018
October 26, 2018
October 27, 2018 –
June 26, 2019 – “Lacerations Possibly Dangerous”
FL Tampa North Google 1. Accessed July 23, 2021.
FL Tampa North Google 2. Accessed July 23, 2021.
FL Tampa North Google 3. Accessed July 23, 2021.
FL Tampa North Google 4. Accessed July 23, 2021.
West Palm Beach
Epstein Files – L.M.
L.M., -vs- Plaintiff, Jeffrey Epstein, Defendant.
U.S. District Southern District of Florida Case No. 502008CA028051XXXXMB AB
Videotaped Deposition of L.M. 09.24.09
Excerpt:
You have Planned Parenthood listed here. For what reason — first of all, where did you go to Planned Parenthood? . . .
Palm Beach Lakes . . .
And for what reason did you go to Planned Parenthood?
Because I didn’t have an OB/GYN at the time.
When did you go there?
I went there a couple of times just for checkups. I can’t tell you. I have been there when I was — actually they gave me my pregnancy test when I was 16.
Was that the first time that you had been there?
No.
So, you had gone sometime prior to that?
Yeah.
Did you get birth control pills?
Yes.
Was that the reason you initially went to them?
No. I went there initially just to get a checkup.
An OBG, a gynecologic exam?
Yeah.
Do you remember how old you were?
I was, I was probably early 15.
Okay. Was there a reason why you were, you went there to get a gynecologic exam at age 15?
No. I was sexually active.
Were you concerned at that point that you may have contracted some sort of sexually transmitted disease?
No, I just, my mother said you should go get a checkup.
When you said you were sexually active, you were sexually active, what do you mean by that?
I was having sex.
Intercourse?
Yes.
And, and if you went there at 15, was that when you began to be sexually active or were you sexually active before you went there?
Before I went to Planned Parenthood?
Before, yeah.
I was sexually active before I went to Planned Parenthood.
Do you remember at what age you started sexual activity?
I was 14.
EFTA00727684.pdf – Answers to interrogatories, which lists Planned Parenthood of West Palm Beach among those who examined and treated her during this time. L.M.’s initials are redacted, but it’s the same court and case number. When asked about her address, the answer is:
Plaintiff objects to Defendant, Jeffrey Epstein, having her current address, as Mr. Epstein is a registered sex offender and [name redacted] was a victim of his, and disclosure of her address could compromise her safety and privacy.
FL West Palm Beach Indeed 1
FL West Palm Beach Indeed 2
FL West Palm Beach Indeed 3
FL West Palm Beach Google 1. Accessed July 23, 2021.
FL West Palm Beach Google 2. Accessed July 23, 2021.
FL West Palm Beach Google 3. Accessed July 23, 2021.
FL West Palm Beach Google 4. Accessed July 23, 2021.
FL West Palm Beach Google 5. Accessed July 23, 2021.
FL West Palm Beach Google 6. Accessed July 23, 2021.
FL West Palm Beach Google 7. Accessed July 23, 2021.
FL West Palm Beach Google 8. Accessed July 23, 2021.
FL West Palm Beach Yelp 1
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