See the home page for an overview of this website and a list of links to the state/regional pages which have information specific to individual Planned Parenthood centers.
The same problem headings that are used throughout the site are below. We offer notes on our selection criteria. Each heading has lists of the centers with links to the page where the documentation can be found.
Order: The types of problems relating to medical issues are listed first, and the non-medical problems come afterward. Reviews by staff and patients are explained at the end.
Any lawsuits where we know technical court details but have no information about the content of the dispute are not included.
When centers close, we normally simply remove them from the listings. If they had substantial problems, the information is kept available; see closed centers.
There are no Planned Parenthood facilities in Louisiana, Mississippi, North Dakota, or Wyoming.
Health Violations
State Inspections
Alabama: Birmingham
Arizona: Flagstaff, Glendale, Tempe
Arkansas: Little Rock
California A-F: Antioch, Concord
California G-R: Orange, Riverside
California S-Z: Thousand Oaks, Ventura
California: San Jose – Central
Connecticut: Hartford, New Haven, Norwich, Torrington, Waterbury, West Hartford
Delaware: Wilmington, entire state
Florida: Raton, Fort Meyers, Kissimmee, Naples, Pembroke Pines, Saint Peters, Sarasota, Tampa
Indiana: Bloomington, Indianapolis – Georgetown, Lafayette, Merrillville
Kansas: Overland Park
Maryland – Annapolis and Baltimore
Michigan: Ann Arbor – Power Family, Flint, Kalamazoo
Missouri: Columbia, St. Louis
North Carolina: Chapel Hill, Fayetteville, Wilmington, Winston-Salem
Ohio: Akron, Bedford Heights, Cincinnati, Columbus – East
Pennsylvania: Allentown, Harrisburg, Norristown, Philadelphia – Locust, Philadelphia – Far Northeast, Pittsburgh, Warminster, West Chester, York
South Carolina: Columbia
South Dakota: Sioux Falls
Tennessee: Memphis – Midtown, Nashville
Texas: Austin – South, Dallas – South, Fort Worth – Southwest, San Antonio – San Pedro and South Texas, Stafford.
Utah: Salt Lake City – Metro
Virginia: Charlottesville, Richmond, Roanoke
Wisconsin: Milwaukee – Water Street
No state inspections for these types of facility are held in: Alaska, Colorado, Hawaii, Idaho, Iowa, Maine, Minnesota, Montana, New Hampshire, New Mexico, Rhode Island, Vermont, or West Virginia.
Inspections are held in New York, but what violations were found and at which location are heavily redacted and therefore not available to the public.
California investigates individual complaints but does not do full health inspections.
Doctor License Revocation
Judicial Rulings
Testimony to a Legislature
Connecticut: Bridgeport
Affidavits and Lawsuits
California: Burbank
New York: Rochester
Media Coverage
Nebraska: Omaha
North Central States Affiliate (Iowa, Massachusetts, Minnesota, Nebraska, North Dakota, South Dakota)
Chapter 1 Health Violations (PDF) – a pdf version of the content of the website on this topic as of October, 2025
Malpractice Suits
These don’t include deaths, which are listed separately. We include only cases filed since 2000, and only those where details of the allegations are known. If a center closes, information moves to the Closed Centers – Malpractice Suits page and this is marked and linked in these listings.
We use the plaintiff’s last name to distinguish them, but the plaintiff’s full name and the name of individual defendants are redacted in the excerpts on our pages. They are of course available in the official documents once opened.
We have focused on the Complaints (or in some states Petitions) and not on the disposition of the case. Most malpractice cases are settled out of court, and this is true with these as well. Being settled doesn’t mean that the defendants admit liability; they may just be willing to pay some money to make the case go away. But at the very least, these complaints are more substantive than reviews. People have to go to considerable trouble and think through the evidence carefully in order to file them, and in most cases an attorney has to ascertain the case has merit.
Not Diagnosed
Ectopic Pregnancy
California: El Cerrito, Fresno, San Diego
Delaware: Wilmington
New York: Hempstead
New York City: Bronx (2 cases), Manhattan – closed (2 cases), Queens
Cancer
Missouri: Independence, St. Louis
Ohio: Akron
New York City: Bronx
Pennsylvania: Norristown
Fibroids/Polyps
Arizona: Maricopa County
Michigan: Ann Arbor
Infection
Missouri: St. Louis (case duplicated under Complications – Perforations)
Misdiagnosed
Actual State of Pregnancy
California: Concord, West Hollywood
Connecticut: Danbury
Missouri: St. Louis
New York: White Plains
Gender Dysphoria
Illinois: Fairview Heights
New York: Albany
STD When Actually Absent
New York: Hudson Valley, Mount Vernon
Unspecified
New York: New Rochelle
Complications
IUD
California: Sacramento, Los Angeles (2 cases), Pasadena, Orange
Connecticut: New Hartford
Illinois – Chicago: Near North Center
New York: Kingston, Massapequa
Pennsylvania: Reading
Texas: Houston
Canada: Toronto
Implant
California: Costa Mesa, Glendora, San Bernardino, Los Angeles,
Depo-Provera
New York: Newburgh
Pennsylvania: Philadelphia – Castor Avenue
Tubal Ligation
New Mexico: Albuquerque
From a Diagnostic Test (includes offering improper medication)
Ohio: Cleveland
Perforations – Uterine, Bowel, Cervix
California: Los Angeles (2 cases)
Missouri: St. Louis (case duplicated under Not Diagnosed – Infections)
New York City: Manhattan – closed (5 cases)
New York: Hudson Peconic, Smithtown, West Seneca
Other Surgery Problems
Arizona: Glendale, Phoenix
California: San Diego (5 cases), San Ramon, Los Angeles (2 cases), Orange
Connecticut: Hartford
Massachusetts: Boston (2 cases), Worceste
Missouri: St. Louis (2 cases)
New York: Albany, Hempstead, Hudson Peconic Affiliate, Manhattan – closed, Smithtown
Pennsylvania: Philadelphia – Locust
Caused a Miscarriage
California: Oakland
Ohio: Cleveland
From a Fall
Non-Consent
Needed Information not Given for Truly Informed Consent
New York City: Bronx
New York: Albany, Hempstead (2 cases), Spring Valley
Texas: Austin
Outright Coercion
California: Anaheim, San Bernardino
Colorado: Colorado Springs
Nebraska: Lincoln
Unspecified
New York: Hempstead (2 cases), Kingston, New Rochelle, Patchogue
New York City: Brooklyn, Manhattan – closed (4 cases)
Ohio: Cleveland
Other
Toxins in Vicinity of Toddler
Colorado: Colorado Springs
Disposed of Remains Contrary to Instructions
Missouri: St. Louis
Staff of Known Incompetence
Chapter 2 Malpractice Suits (PDF) – a pdf version of the content of the website on this topic as of October, 2025
911 Calls
We only report what can be documented by sources who are not Planned Parenthood opponents. We exclude cases where the problem was not due to a procedure performed by PP, such as discovering an ectopic pregnancy rupturing or dealing with a peanut allergy reaction, when calling an ambulance is responsible and necessary.
Audio of Calls to Dispatch an Ambulance
Alabama: Mobile (now under Closed Centers)
Alaska: Anchorage
California: Orange (7 calls)
California: Walnut Creek (5 calls)
Colorado: Denver (2 calls), Fort Collins
Delaware: Wilmington (2 calls)
Illinois: Aurora (8 calls), Chicago Near North (18 audio calls and another 7 unduplicated in a paper report), Fairview Heights, Flossmoor (10 calls), Springfield (2 calls)
Indiana: Indianapolis
Maryland: Annapolis, Baltimore (2 calls),
Maryland: Silver Spring
Michigan: Flint, Kalamazoo (3 calls), Lansing, Traverse City
Missouri: St. Louis (lists of 67 calls)
New York: Hempstead
North Carolina: Chapel Hill (5 cases)
Ohio: Cincinnati (2 calls), Columbus
Oregon: Salem
Pennsylvania: West Chester
Rhode Island: Providence
South Carolina: Charleston, Columbia
Texas: Austin (2 calls), Houston (30 calls – now under Closed Centers)
Virginia: Richmond, Virginia Beach (2 calls)
Washington: Everett (2 calls), Lynnwood, Spokane
Wisconsin: Madison
Written Emergency Services Documents
Because these documents are less informative about the cause of the call, especially when they are lists on spreadsheets, we don’t know for certain that all of these calls were patient-related.
Colorado: Denver – Park Hill (formerly Stapleton) (8 calls)
Illinois – Chicago: (8 calls)
Illinois: Springfield (6 calls)
Massachusetts: Boston (10 calls)
Michigan: Lansing
Missouri: St. Louis
New York: Albany (8 calls), New Rochelle (19 calls), Poughkeepsie (4 calls), Schenectady (26 calls), Smithtown (26 calls), White Plains (25 calls)
New York – New York City: Manhattan Closed Centers – 911-Calls (234 calls)
Incidents from Written Health Inspection Report Documents
California: Antioch
California: Orange
California: Thousand Oaks, Ventura
Connecticut: West Hartford
Florida: Tampa
Ohio: Bedford
Pennsylvania: Allentown (2 incidents)
Incidents from News Media
Google or Yelp reviews that Indicate Hospitalization Was Needed
This includes emergency room visits and subsequent surgery due to complications. These are reports from any individual who wishes to post their perceptions and aren’t vetted for accuracy.
Arizona: AZ Phoenix Desert Sky
California: CA Concord Yelp 2
California: CA North Highlands Google 1
California: Los Angeles CA Los Angeles Bixby Google 1
California: San Diego: CA San Diego First Avenue Google 5
Colorado: CO Fort Collins Google 1
Florida: FL Kissimmee Google 1
Florida: FL Orlando Google 1
Florida: FL Orlando Google 3
Illinois: IL Aurora Google 1
Illinois: IL Aurora Google 4
Illinois: IL Aurora Google 8
Illinois – Chicago: IL Chicago Rogers Park Google 1
Massachusetts: MA Springfield Yelp 1
Missouri: MO St Louis Reproductive Health Google 1
Missouri: MO St Louis Reproductive Health Google 3
Montana: MT Helena Google 1
Nebraska: NE Lincoln Google 1
New Jersey: NJ Shrewsbury Google 1
Ohio: OH Bedford Heights Google 1
Ohio: OH Kent Google 4
Pennsylvania: PA Pittsburgh Google 1
Texas: TX Arlington Google 1
Texas – Fort Worth: TX Fort Worth Southwest Google 1
Chapter 3 911 Calls (PDF) – a pdf version of the content of the website on this topic as of March 3, 2026
Patient Deaths
California: (Tran). Now under Closed Centers.
California: Hayward – Central (Patterson), Riverside (Goode)
California, Los Angeles – Bixby (Lopez). Now under Closed Centers.
Colorado: Fort Collins (Arguello)
Illinois – Chicago (Reaves)
Massachusetts: Worcester (Anonymous)
Michigan: Kalamazoo (Erwin-Sheppard)
Nevada: Las Vegas (Dixon)
New York – New York City: Manhattan – closed (Owens, Buchanan)
Chapter 4 Patient Deaths (PDF) – a pdf version of the content of the Fwebsite on this topic as of October, 2025
Medical Dangers
Reviews Report – Medical Dangers
(a compilation of reviews that report conditions or practices
that could or did cause medical injury)
Sexual Abuse
\
Non-reporting of Cases of Abuse of Minors – Which Allowed it to Continue
The cases in West Palm Beach Florida and New York City came from the Epstein Files.
Alabama: Mobile (now under Closed Centers)
Alaska: Anchorage
Arizona: Phoenix, Tempe, Tucson
California: (unknown location)
Colorado: Denver
Connecticut: Enfield, Norwich, West Hartford
Florida: West Palm Beach
Indiana: Indianapolis, unknown location
Kansas: Overland Park
Ohio: Southwest Ohio Affiliate (2 cases)
Texas: Austin
Washington: city unknown, Bellingham
Cited for Lack of Policy to Report Abuse
Alabama: Birmingham
Pennsylvania: Philadelphia – Locust Street
Sexual Harassment
California: Fresno
California: Los Angeles
California: San Diego
California: Mar Monte affiliate in San Jose
Massachusetts: (one doctor, several centers)
Michigan: Ann Arbor
New York: Rochester
Chapter 5 Sexual Abuse (PDF) – a pdf version of the content of the website on this topic as of October, 2025
Employee Rights
Racial discrimination complaints are covered below under Racism: Employee Legal Complaints.
Sexual harassment complaints are covered above under Sexual Abuse: Sexual Harassment.
Neither are double listed here.
It’s common for complaints to cover more than one category, but we select only one category for them so none are double-listed.
Unionization
Affiliates:
Northern New England (Maine, New Hampshire, Vermont)
North Central States (Iowa, Massachusetts, Minnesota, Nebraska, North Dakota, South Dakota)
Planned Parenthood of the Rocky Mountains (Colorado, New Mexico, Southern Nevada)
Western Pennsylvania
States and cities:
Texas: Austin
Pregnancy/Family and Medical Leave
Florida: Miami, Sarasota, Treasure Coast
New York: New Rochelle, White Plains
Employee Charges Wrongful Termination for Whistleblowing
Arizona: Glendale and Phoenix (same case)
California: Chula Vista, Los Angeles (3 cases), Mar Monte affiliate (2 cases), Redding (2 cases), San Jose
Texas: Austin and Fort Worth (same case)
Unsafe Working Conditions / OSHA / Workers Injury / Impeding Worker’s Compensation
Delaware: Wilmington
Florida: Sarasota, Tallahassee
Kansas: Overland Park
New Jersey: Absecon
Ohio: Columbus
New York: Rochester
Texas: Fort Worth
Unfair Wages/Working Conditions
California: Alhambra, Fresno, Pasadena Affiliate, Los Angeles (5 cases), San Diego (3 cases), Mar Monte affiliate in San Jose (2 cases)
Discrimination against Disability
California: Coachella, Los Angeles (4 cases), Santa Barbara
Illinois – Chicago: Chicago Loop
Indiana: Indianapolis
Missouri: Kansas City
Washington: Yakima
Job Loss Without Notice
California: Orange
Tennessee: Nashville
Other
Missouri: St. Louis
New Jersey: Elizabeth
=============================================
Reviews Report – Employee Rights
(a compilation of some the reviews from employees)
Chapter 6 Employee Rights (PDF) – a pdf version of the content of the website on this topic as of October, 2025
Racism
Employees Complain as a Group
Individual Employee Legal Complaints
California – Los Angeles (3 cases)
Michigan: Grand Rapids
Missouri: Kansas City (2 cases), St. Louis
New York City (2 cases)
Texas: Houston
Canada: Ottawa
Employee Complaints Reported by Media or Books
Indiana: Indianapolis
New Jersey: Bryn Mawr
=============================================
(a compilation of some the reviews that report impressions of racism)
Chapter 7 Racism (PDF) – a pdf version of the content of the website on this topic as of October, 2025
Patient Privacy
United States (problem with Facebook notification)
Iowa (records of a closed center left in a closet)
Delaware (no curtains between post-operative patients)
Large-Scale Data Breaches
California: Los Angeles (6 class action lawsuits were filed and consolidated), San Jose
Montana (2 class action lawsuits have been filed)
Ohio: Cincinnati
Individual Complaints
California: Baldwin Park, Chico, Chula Vista, Coachella, Concord, El Cajon, El Monte, Escondido, Fresno-Family First, Fresno-Fulton Street
California: Long Beach, Modesto, Moreno Valley, Napa, Orange, Palmdale, Pasadena, Pomona, Redwood City, Riverside, Roseville
California: San Bernardino, San Rafael, Santa Ana, Santa Barbara, Santa Monica, Thousand Oaks, Seaside, Van Nuys, Walnut Creek, Watsonville, West Hollywood, Whittier
California: San Diego, San Jose (5 cases), Los Angeles (2 cases)
Iowa: Des Moines
Illinois – Chicago: Near North Center
New Jersey: East Orange
New York: Hempstead, Huntington
North Carolina: Wilmington
Ohio: Northeast Ohio Affiliate, Canton (2 cases), Cleveland
Oklahoma: Tulsa
Oregon: Bend, Portland
Texas : Tyler
Washington: Lynnwood, Seattle
Wisconsin: Eau Claire, Milwaukee
Financial Ethics
Allegations in lawsuits by former employees of financial abuses in California and Iowa aren’t included because courts ultimately dismissed the cases.
Overbilling the Government
California: Sacramento, San Diego
New York: Hudson Peconic Affiliate
Pennsylvania: Western Pennsylvania Affiliate
Texas and Louisiana: Gulf Coast Affiliate
(both centers in Louisiana are now closed and the rest of the affiliate was absorbed into Greater Texas 10.01.25)
Other
California: Los Angeles (2 cases)
Pennsylvania: Philadelphia – Locust
Texas: El Paso
=============================================
Reviews Report – Financial Ethics
(a compilation of some the reviews that report financial improprieties)
Reviews
Individual reviews give the voice of experience of workers and patients. On the one hand, they can’t be independently verified and are clearly not objective the way a health inspection might be. On the other hand, they give the real-world experience on the day-to-day operations that the inspector never considers.
Almost all of the centers covered include reviews, so no list of centers is given here.
Here are compilations of reviews on specific topics:
Reviews Report – Medical Dangers
Reviews Report – Employee Rights
Reviews Report – Financial Ethics
Selection Criteria
1. We’re interested in content that explains problems. Therefore, we don’t include positive reviews, nor negative ratings that don’t explain why.
2. We didn’t include complaints about waits that are less than an hour, since this is common to the medical field and not noteworthy for Planned Parenthood in particular. We do include complaints about excessively long wait times, or wait times combined with other problems.
3. We didn’t include complaints about the following of proper Covid precautions. For this, Planned Parenthood personnel were doing their jobs well.
4. We only included complaints that discuss someone’s experience as a patient, someone who accompanied a patient, or as a staff member or volunteer.
5. Most review screenshots were collected in 2022. They aren’t intended to be a comprehensive listing.
Sources
Employee reviews are from Indeed.com, and more recently (2024-26) from Glassdoor.com. These only specify cities and not individual centers. They include the date of posting.
Patient reviews come primarily from Google and Yelp, which are general consumer review sites, and from DocAsap, which is a medical-themed site. These are always for individual centers only. We also have a few complaints lodged with the Better Business Bureau which are linked to.
While other reviews include the date of posting. Google reviews give the amount of time that has passed since the review, which of course changes as time passes. Therefore, for Google only we give the date they were accessed so readers can get an approximate time the review was actually posted.
Positive and Negative Reviews
We include links to the full set of reviews for each location for those interested in a fuller assessment, not just problems. However, it’s in the nature of reviews alone that they cannot give an entirely full assessment:
1. People who have a negative experience may be more motivated to write a review than people who have an ordinary one.
2. Some Planned Parenthood centers follow the custom of many businesses by encouraging people to write positive reviews, and they’re more likely to refrain from doing so if the patient’s experience was negative.
3. The reviews therefore have a self-selection bias in both directions. Additionally, they’re few enough in number that they aren’t a large enough sample size to make an overall assessment. Only a proper study with a larger and stratified random sample of the patients could do that. We’re currently unaware of any such study conducted for any center or set of centers.
When we had an intern call Planned Parenthood centers to check on who their local mammogram referrals were, we found that about a quarter of the phone numbers never answered or left her on hold until she gave up. To document this and to specify which centers have this problem, we’ve marked the centers where reviews indicate having phone trouble. That also comes to about a quarter of the centers. They’re listed below.
We don’t include those where one person had trouble once, which can be a fluke, but only where people tried several times to reach them without success. In some cases, this included having specific medical problems due to the inability to reach them.
Arizona: Glendale, Phoenix
California: Anaheim, El Centro, Fresno
California: Palmdale, Pasadena, Rancho Mirage
California – Los Angeles: Hecht
California – Sacramento: B Street
California: Santa Barbara, Santa Monica, Watsonville, Westminster
Colorado: Boulder, Colorado Springs, Denver Central, Fort Collins, Glenwood, Greeley
Connecticut: Danbury, West Hartford
Delaware: Dover, Newark
Florida: Fort Meyers, Jacksonville, Kissimmee, Lakeland, Naples, Miami-Golden Glades, Miami-Kendall, Orlando, Pembroke Pines, Port St. Lucie, Saint Petersburg, Sarasota, Tampa, Tampa North, West Palm Beach.
Georgia: Atlanta, Lawrenceville
Iowa: Iowa City
Illinois – Chicago: Englewood, Chicago Loop
Indiana: Fort Wayne, Indianapolis – Midtown, Indianapolis – Southside, Lafayette, Mishawaka, New Albany
Kansas: Overland Park
Kentucky: Lexington, Louisville
Maine: Portland
Massachusetts: Marlborough
Maryland – Annapolis and Baltimore
Maryland: Owings Mills, Towson, Waldorf
Michigan: Detroit, Grand Rapids, Kalamazoo, Livonia, Warren
Minnesota: Brooklyn Park, Mankato, Moorhead, St. Cloud, St. Paul
Missouri: Columbia, Gladstone, Independence, Kansas City, Springfield, St. Peters
Nebraska: Lincoln
New Jersey: Camden, Delran, East Orange, Flemington, Hackensack, Hamilton Square, Montclair, Morristown, Paterson, Trenton
Nevada: Las Vegas East Flamingo, Las Vegas West Charleston, Reno
North Carolina: Chapel Hill, Charlotte, Fayetteville, Raleigh, Wilmington, Winston-Salem
Ohio: Cincinnati Mount Alburn, Mansfield, Toledo
Oklahoma: Edmond, Oklahoma City, Tulsa
South Carolina: Charleston, Columbia
Tennessee: Nashville
Texas: Addison, Paris, Spring
Texas – Houston and Stafford: Northwest, Stafford
Texas – San Antonio: Richland Hills, Northeast, San Pedro, South Texas
Utah: Logan, Ogden, Orem, Salt Lake City – Metro, Salt Lake City, West Valley City
Virginia: Charlottesville, Hampton, Richmond – Hamilton Center, Roanoke, Virginia Beach
Washington: Bellevue, Centralia, Kennewick, Lynnwood, Pullman, Seattle-Central, Spokane
Wisconsin: Waukesha
Canada: Toronto
Mexico: La Villa
We also have the information on the full website as a report in the form of a book. It’s organized differently, with chapters by type of problem. For a complementary hard copy of the book, send a request with postal address to info @ problemsatplannedparenthood.org [remove spaces]. This is the pdf of the second edition, published October 2025 (288 pages).
PP Problems Book Edition 2 (PDF)
For pdfs on individual chapters for specific problems:
Chapter 1 Health Violations (PDF)
Chapter 2 Malpractice Suits (PDF)
Chapter 4 Patient Deaths (PDF)
Chapter 6 Employee Rights (PDF)