Affiliate: Planned Parenthood of Greater Texas
Locations: 4. Covered here: 4.
Patients who feel a need to file a complaint:
Texas Health and Human Services – File a Complaint for a Health Facilities
Dallas (entire city)
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Dallas
North Shelburne
TX Dallas North Shelburne Google 1. Accessed 05.23.21.
TX Dallas North Shelburne Google 2. Accessed 05.23.21.
TX Dallas North Shelburne Google 3. Accessed 05.23.21.
Note: the implant’s official website says it’s good for only three years.
TX Dallas North Shelburne Google 4. Accessed 05.23.21.
TX Dallas North Shelburne Google 5. Accessed 05.23.21.
TX Dallas North Shelburne Google 6. Accessed 05.23.21.
TX Dallas North Shelburne Google 7. Accessed 05.23.21.
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Note: the Nexplanon’s official website says it’s good for only three years.
Dallas
South
Closed from June 24, 2022 until further notice.
Health Violation Document:
Highlights:
Clinic Conditions
According to the report, the facility “failed to ensure a safe and sanitary environment for surgical patients.”
A cabinet beneath the sink in the waiting room had a large circle of dark brown dried substance on it.
The emergency call button in one of the patient bathrooms was too high off the floor for a patient to reach if they had fallen. A patient who had fallen to the floor would be unable to summon help in an emergency.
Patient bags were stored on the sitting bench in the bathroom across from the toilet.
Other patient bags and belongings were stored in a cardboard shipping box on the floor of the pre-op storage area.
In another one of the patient bathrooms, three of the ceiling tiles had large brown water stains.
There was no gauge on the oxygen tank that was available for patient emergencies. This meant the oxygen couldn’t be turned on. It was the only oxygen tank available.
The vital sign machine was three months past the date when it should have received preventative maintenance and an electrical safety check.
The cabinet covering where sterile instruments were wrapped was peeling and cracked. Under the cabinet, empty cardboard boxes were stored on the floor in the same area where sterile instruments were wrapped. According to the report, “this had the likelihood to contaminate supplies which could cause an infection.”
Cardboard shipping boxes were stored with open patient supplies on the shelves in the storage area. Cardboard boxes were on the shelf above the open sterile supplies. Also, open sterile supplies were stored near the floor where dust particles could contaminate them. In addition, cardboard shipping boxes containing patient belongings were stored on the floor in the same area where open sterile supplies were kept.
Two suction machines had no preventative maintenance safety check stickers on them, meaning they were not being inspected or properly maintained. Staff told inspectors these machines weren’t being used, but they did not have a “do not use” label and inspectors believed they “were available for patient’s use.”
Cardboard shipping boxes with biohazard needles were stored on the floor in the same area where sterile supplies were kept.
There were trash and dust particles in the area where open sterile supplies were stored.
There was a mop bucket with dirty brown water sitting in the janitor’s closet. A staff member didn’t know when the bucket of water had last been used.
Clean linen was observed on the floor of the laundry room.
The biohazard waste storage room, where human tissue was kept, had an unsealed cement floor. This created a situation for blood to leak from the biohazard bags onto the unsealed cement floor, creating a surface that was impossible to clean and increasing the risk of transmitting infection.
Temperature and humidity weren’t monitored in areas where sterile instruments were stored. According to the inspection report, this could cause a fire hazard, the buildup of dust, and/or the growth of microbes.
Sterile instrument packages were incorrectly sealed. According to the report, this had the potential to cause contamination and microbial growth. According to one staff member, “the girls assisting me did not have the knowledge to recognize that the peel pouches were not sealed or labeled correctly and that they would need further training.”
Staff
A staff member reached into a washing machine and handled dirty linen, potentially stained with blood and bodily fluids, without personal protective equipment.
Staff failed to wear proper operating room attire during surgeries.
The facility didn’t know the hepatitis B status of half of its employees.
Medical Records and Labels
Sealed packages of instruments weren’t labeled correctly and were also improperly sealed.
Treatment of Patients
Doctors didn’t perform physical exams on patients prior to surgery. There was no documentation of exams for half of the patients whose charts were examined and inspectors were “unable to find evidence” that exams were done.
Patients weren’t evaluated by a physician or advanced practice registered nurse prior to being dismissed from the facility after surgery. An employee stated, “the physician completes their procedure and does not see them in recovery unless there is a complication.” However, without an exam, it could be hard to determine if there was in fact a complication. Other employees confirmed patients weren’t seen in recovery prior to going home.
Other
The facility failed to store medication in a safe and secure area. Lidocaine vials were located in an unlocked storage area, where they could be accessed by unauthorized persons.
Because this facility is closed until further notice, we will skip the reviews indicating problems, and will post them if the center re-opens.
Fort Worth (entire city)
Belmonte
Excerpts:
III. FACTS
- On August 8, 2017, Decedent, . . . Belmonte, was at her place of employment at a location of Defendant Planned Parenthood, where she experienced intermittent chest pain. When paramedics and employees of MedStar first arrived at Planned Parenthood, Decedent stated that her chest pain was not severe. However, her condition quickly deteriorated, and she went into cardiac arrest immediately after being loaded onto a stretcher.
- Plaintiff . . . Belmonte arrived on the scene at Planned Parenthood and attempted to enter the room where his wife, the Decedent, was being treated by Defendant MedStar first responders. Even though the employees of Defendant Planned Parenthood knew Plaintiff . . . was the spouse of Decedent, the employees prohibited him from entering the room where Decedent was being treated . . .
- After treating Decedent for an unreasonably extended period of time at Planned Parenthood, Defendant MedStar’s first responders transported Decedent to Harris Methodist Hospital Southwest in Fort Worth, Texas where she subsequently passed away within an hour of arrival.
- Several weeks following the passing of Decedent, Plaintiff . . . received a letter from UT Southwester informing him the Decedent was involuntarily placed in a federal study that consisted of conducting alternative cardiac arrest treatments on qualified patients. However, Decedent never gave consent to be placed into this study as she was unconscious . . . nor did the first responders receive consent from her husband . . . because he was never consulted . . .
- Defendants . . . negligently caused and negligently permitted nonconsensual and inadequate treatment to be administered . . . and negligently failed to warn Decedent or Plaintiff . . . of the risks associated with the treatment; prevented Plaintiff . . from refusing the treatment being studied; and prevented Plaintiff . . . from taking the Decedent, his wife, to the nearby hospital emergency room, despite the fact that Defendants . . . should have known of the risks involved with the treatment and that there was a likelihood Decedent could be injured or pass away, which is exactly what happened to Decedent.
Indeed.com Planned Parenthood Employee Reviews for Fort Worth, TX
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Fort Worth
Southeast
TX Fort Worth Southeast Google 1. Accessed 09.10.22.
TX Fort Worth Southeast Google 2. Accessed 05.23.21.
TX Fort Worth Southeast Google 3. Accessed 05.23.21.
TX Fort Worth Southeast Google 4. Accessed 05.23.21
TX Fort Worth Southeast Google 5. Accessed 05.23.21
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TX Fort Worth Southeast Yelp 1
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Fort Worth
Southwest
Health Violation Document:
Highlights:
Clinic Conditions
According to the inspection report, the facility “failed to ensure a safe and sanitary environment for surgical patients.”
The facility wasn’t conducting proper maintenance on three suction machines. The facility was nevertheless performing surgery with these machines.
Supplies in the emergency crash cart were expired.
There were no oxygen tanks available in case of emergencies.
Cardboard shipping boxes were stored with sterile patient supplies, creating a risk of contamination. A dirty feather duster was lying beside sterile supplies.
A cardboard box containing biohazardous waste was also stored right next to the sterile supplies. According to the report, “this had the likelihood to contaminate the clean and sterile supplies from the waste products brought into the room and placed in the biohazard box.”
Trash and dust particles were on the floor of the room where sterile supplies were stored.
There were exposed wires from an uncovered electrical outlet in the laundry room, creating a fire hazard. These wires were close to where water ran into the washing machine.
The wall in the laundry room had areas where plaster was missing. This made it so employees couldn’t clean the wall and created the risk of contamination of clean linens.
Snacks for patients were kept in a cardboard box placed on a dusty and dirty cart.
There was equipment that wasn’t labeled or sorted to determine if it was clean or dirty.
In the pharmacy, there were several carts covered with dust.
Packages of instruments weren’t sealed correctly, leaving the possibility of contamination.
Staff didn’t maintain the autoclave, which was used to sterilize dirty instruments. They failed to monitor pressure and temperatures. According to the report, this “had the likelihood to cause contamination and microbial growth in the sterile instrument packages.” The printer on the autoclave hadn’t been working for six months, so there was no way for staff to know if the autoclave had reached the proper pressure and temperature to sterilize the instruments.
The facility failed to conduct a monthly examination of one of its two fire extinguishers.
Staff
None of the nurses who were administering conscious sedation to patients had proper training.
Staff didn’t wear proper operating room attire in surgery.
The facility didn’t know the Hepatitis B status for half of its employees.
Treatment of Patients
Doctors at the facility didn’t conduct physical exams on patients before their surgery in every patient case reviewed. Staff could find no documentation or evidence that physical exams had been performed and couldn’t provide evidence that they were.
The facility had expired laminaria (sticks put inside women’s bodies before abortions to open the cervix) and seemed to be using them on women.
Other
The facility had no policy of surveillance techniques to minimize sources of infections. They didn’t track infections of patients.
Dalton
Court Document:
Excerpts:
IV. FACTUAL BACKGROUND
5. Mrs. Dalton is a licensed registered nurse with a statutory duty to her patients in accordance with the Texas Occupations Code.
6. Mrs. Dalton worked for Planned Parenthood . . . from June 6, 2016 until February 28, 2017 when she was suddenly discharged from her employment in retaliation for tirelessly advocating for patients by making repeated protected reports about safety concerns that exposed the patients and the public to risk of injury and even death . . .
7. Mrs. Dalton made the first report about safety concerns when she was sent for training at the Fort Worth Planned Parenthood ASC location [Southwest Center] in June of 2016. Specifically, Mrs. Dalton recognized that a patient who was . . . in the recovery room was increasingly pale, shaky, sweating and made the nursing diagnosis of potential for shock with decreasing blood pressure and oxygen saturation. The nurse in the recovery room was simply recording vital signs without critically thinking at all about the data assimilated with the patient condition. Mrs. Dalton had to rescue the patient by providing emergency fluid resuscitation and was “written up” for doing so. At that point she was told that she could only “observe” and not do patient care. She asked to terminate her “observation period” and returned to Austin where she immediately reported the situation in Fort Worth as well as the absence of fluids and orders to administer them in the recovery area. Her concern fell on deaf ears . . .
TX Fort Worth Southwest Google 1. Accessed 09.07.22.
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