Planned Parenthood Missouri

Affiliates: 

Planned Parenthood Great Plains
covers Kansas City, Gladstone, Independence, and Columbia, plus all the centers in Kansas, Arkansas, and Oklahoma.

Planned Parenthood Great Rivers
covers the St. Louis area (including one in Fairview Heights, Illinois), Joplin, Springfield, and St. Peters.

Locations: 8. Covered here: 8. Because St. Louis has so much more material, we list it first, and the remainder are in alphabetical order. 

Patients who feel a need to file a complaint: 
Missouri Health Services Regulation – Reporting a Complaint

For a pdf report on the state that can be posted online, sent by email attachment, or printed in whole or with specific pages:

State Report Missouri Online PDF


Entire State

Planned Parenthood Missouri Employee Rights

Planned Parenthood Great Plains Cuts Staff Amid Complaints Of ‘Chaos and Toxicity’

KCUR (Kansas City Public Radio), by Dan Margolies, July 9, 2020. 

Tier 1

Saint Louis

Reproductive Health Services /

Central West End

Planned Parenthood St. Louis Missouri Health Violations

Health Violation Documents:

MO St Louis 2009

MO St Louis 2013

MO St Louis 2015

MO St Louis 2016 03.16

MO St Louis 2016 05.17

MO St Louis Letter from Department of Health and Senior Services 2019

Highlights:

Clinic Conditions

The facility used worn, rusted, and deteriorating equipment with uncleanable surfaces, including a rusted surgical table. A stool for patients was covered with rust and clear tape, creating an uncleanable surface.

An air vent was clogged with dust and debris.

Plastic bins containing emergency supplies, IV solution, and IV supplies were covered in dust.

An IV pole was rusted and in poor condition.

An oxygen tank was dirty and covered with adhesive surfaces.

The facility failed to keep the procedure rooms, supply rooms, and storage rooms free of dust and debris. The floor had visible dust and dirt. This was noted in multiple inspections.

An exam tabletop pad was torn, with exposed foam, creating an uncleanable surface. The clinic hadn’t ordered a replacement.

There was a dirty cloth pillow on the ultrasound table. The pillow was white but part of it was discolored gray.

Pillows on tables in the procedure rooms had unzipped or missing plastic covers and were therefore uncleanable.

The refrigerator was dirty and had tape and adhesive residue on the front, creating an uncleanable surface. There was hair and dust inside the refrigerator. A staff member was questioned and said he hadn’t cleaned the refrigerator or seen it cleaned in the 1 ½ years he worked at the clinic.

The cabinet where IV catheters were stored had a thick layer of dust on the shelves.

There was tape, adhesive residue, and peeling labels on cabinets and clipboards, creating uncleanable surfaces.

Drawers contained dust, debris, and adhesive residue.

Instruments were stored in a drawer that was dirty with dust and debris.

There was a brownish residue on the floor and inside a cabinet. This may have been dried blood and/or bodily fluids.

An ultrasound had tape on it and was extremely dusty, as was the case with a plastic tray holding protective bed pads. A wheelchair regularly used for patients also had a thick layer of dust.

In a subsequent inspection, oxygen masks, nasal cannulas, and sterile IV tubing were found stored in bins that had “dust and loose particles” in them.

There was expired medication, including IV fluid and ammonia (used to treat fainting), which had expired three years before. Nine vials of valium, being used on patients, had been expired for nearly a year. Other expired medications included naloxone (which is needed to give life-saving treatment to patients suffering from a narcotics overdose) and dextrose injectables. In another inspection, an expired epi-pen was found.

Having and using expired medication was a repeat offense, cited in multiple inspections.

The facility had expired postpartum balloons (used to stop bleeding) including one that had expired three years before. There were surgical gloves that expired six years before.  In another inspection, inspectors found hand sanitizer expired by a year and expired thermometers.

Glucose testing strips were supposed to be disposed of six months after opening. After that, they could give inaccurate results. Staff failed to note the date when the testing strips were opened, and one staff member in the lab said he had “no idea” when they were opened.

The facility failed to inspect and maintain fire extinguishers.

The facility failed to monitor the humidity in instrument processing areas.

The facility failed to protect sterile items from dust and moisture by placing a solid barrier beneath them when they were on shelves.

Staff didn’t have the manufacturer’s operating instructions for the autoclave, used to sterilize instruments. Instructions were eventually printed out from the internet. These instructions gave detailed information on how to clean and replace parts in the autoclaves. There were no records to show that the autoclave was properly cleaned and maintained. The insides of the autoclaves were discolored and had brown spots. These autoclaves were being used to sterilize instruments.

In the sterilization room, around one of the autoclaves, there were dust and white flecks which left a mark when a finger was pulled through it.

Staff failed to follow the manufacturer’s instructions to test the autoclaves, which are to be done after each instrument load. The tests were performed only once a week.

The clinic failed to have a procedure in place to prevent cross-contamination of clean instruments by dirty ones.

Instruments weren’t properly sterilized.

Peel packs were covered in off-white flakes that fell off when they were lifted. When clinic staff was asked about this a staff member admitted she didn’t know where the white flakes came from.

Staff failed to store refrigerated medication at appropriate temperatures. RhoGAM, used to treat RH sensitization, had a required temperature range to remain usable. Frequently, ranges of temperature weren’t tested, but tests  showed temperatures out of range for over a week. This wasn’t addressed. RhoGAM was allowed to remain at inappropriate temperatures for an extended period.

Open medications were left in the procedure room and not kept in a centralized location.

Unsterile corrugated boxes were in the sterile supply room.

Staff

Two surgical assistants (out of four) weren’t trained to assist in surgery, nor did they have certified surgical technologist credentials.

The facility failed to perform Employee Disqualification List (EDL) checks on any of its employees before hiring them. Medical facilities are forbidden to hire staff whose names appear on the EDL.

The facility failed to run criminal background checks before hiring. They also failed to perform background checks on volunteers, including one volunteer who had been there for over 30 years. This was an ongoing problem, cited in more than one inspection report.

The staff didn’t wear appropriate personal protective equipment. Inspectors observed one staff member cleaning instruments without wearing a mask or face shield.

The facility failed to provide ongoing training for staff in infection control. One staff member had been working at the clinic for nearly 10 years and had no infection control training.

The facility didn’t conduct proper orientation for staff.

Medical Records and Labels

The clinic failed to document medication given to patients. Names of medications, times they were given, and dosages were omitted from records. Some records were inaccurate – one patient’s chart said that she received medication at 4:46 PM but was discharged at 12:55 PM.

The facility failed to ensure medication orders were timed, dated, and signed by a physician.

The staff didn’t document ongoing issues with quality control.

Incidents

The Missouri Department of Health investigated the clinic for complications in five cases, and all five doctors involved refused to cooperate. A letter from the Department states “RHS’s non-cooperation on this point is unprecedented and untenable.”

Treatment of Patients

Single-use medications weren’t discarded after one use, but were used on multiple patients. Clinic staff admitted that fentanyl vials were used on multiple patients because of a “shortage.” Using single-use medication on multiple patients was cited in multiple inspections.

The facility didn’t give accurate information to patients concerning who to contact to file a complaint against the clinic or the process for doing so.

The facility failed to monitor patients’ vital signs, including those of patients under sedation. The facility failed to monitor level of consciousness, blood pressure, pulse, oxygen saturation level, and respiratory rate frequently enough throughout the time patients were under sedation. This put patients at risk.

Residents performing surgery weren’t properly supervised. 

Other

Staff wasn’t knowledgeable about evacuation plans in the event of a fire, and fire drills weren’t conducted.

The facility didn’t submit pathology specimen reports to the Missouri Department of Health and Senior Services, as they were required to do.

MO St Louis Affidavit for the first list

MO St Louis List of EMS Calls January 2009-April 6, 2016

P1 Urgent Response: 50
P2 Urgent on the Quiet Response: 2
P3 On the Quiet Response: 6

MO St Louis List of EMS Calls November 15, 2016-November 15, 2018

P1 Urgent Response: 7
P3 On the Quiet Response: 2

MO St Louis EMS Call November 2018 #1

11.04.18 stamped on report; not clear if date of actual incident. Not known if this is on the list above or was a separate incident. Transcript of call for ambulance, excessive bleeding

MO St Louis EMS Call November 2018 #2

11.04.18 stamped on report; not clear if date of actual incident. Not known if this is on the list above or was a separate incident. Transcript of call for ambulance, seizures

 

Planned Parenthood Anaheim

Analla

Court Document:

MO St Louis Annalla 10.30.03

Excerpt: 

12. That on or about November 10, 2001, at RHS’s facility in the City of St. Louis, defendants purported to perform on Analla a first trimester vacuum aspiration abortion of a fetus with an estimated gestational age of five weeks.

13, That on or about December 19, 2001, at her home in Johnston City, Illinois, Analla partially delivered a deceased baby.

14. That on or about December 19, 2001, at Marion Memorial Hospital . . . Analla completed the delivery of a deceased baby with an estimated gestational age of between twenty-one and twenty four weeks . . .

Davies

Court Document: 

MO St Louis Davies Malpractice Complaint 08.24.05

Excerpt: 

5. On or about August 6, 2003, Ms. Davies underwent a left breast exam due to complaints of left breast pain for three months . . . The diagnosis from the exam and visit was “breast pain”.

6. No follow-up evaluation was ordered for this breast abnormality . . .

11. On October 25, 2004, she underwent a left mastectomy. This revealed invasive micropapillary carcinoma . . . Ductal carcinoma in situ was also seen.

12. According to the pathology report, the diagnosis was a Stage II-A invasive micropapillary carcinoma of the left breast . . .

16. As a direct and proximate result of the negligence of this Defendant as aforesaid, Plaintiff has sustained the following damages:

         1) Plaintiff has incurred substantial medical bills, pharmaceutical bills and hospital bills in the past and will continue to do so in the future;

         2) Plaintiff has sustained severe physical and mental pain and suffering in the past and will continue to do so in the future . . .

 Gibbons

Court Document: 

MO St Louis Gibbons Court Complaint 

Excerpt: 

12. On November 22,2015, Alexis was seen by Dr. Michael Perosa and was told that Jackson Gibbons had Anencephaly and that Jackson Gibbons would not survive.

13. After consulting numerous doctors, Plaintiffs made arrangements to have a surgically induced abortion by standard dilation and evacuation (herein “D&E”) at Planned Parenthood’s Reproductive Health Center . . .

15. On December 7, 2015, Plaintiffs spoke with Dr. Grentzer to make it clear that they wanted the body of Jackson Gibbons and that Baue Funeral home would perform the cremation and ceremony . . .

[After many unsuccessful contacts about receiving the remains]

33. On or about January 14,2015, Alexis received a call from Washington and Hawthorne who stated that the body of Jackson Gibbons was discarded by Defendant Pathology Services.

34. Plaintiffs stated they were going to have Baue Funeral Home make hand and footprints for them of Jackson Gibbons . . . and that they had purchased an urn and planned to keep Jackson Gibbons’ remains on a shelf in their home as a memory of him . . .

46. The Defendants by their extreme and outrageous conduct intentionally and/or reckless caused severe emotional distress and mental anguish to the Plaintiffs. The Defendant intentionally and recklessly caused severe emotional distress to Plaintiffs by the mishandling of their son’s body after he had died.

Jones

Court Document: 

MO St Louis Jones Malpractice Complaint

Excerpt: 

7. After initial tests were performed, an abortion was scheduled for January 9, 2015 . . .

9. After the procedure was completed, the tissue extracted from Brittany’s body was sent to a pathology lab for testing.

10. The pathology lab report indicated that there was no fetal tissue present.

11. [The doctor] never informed Brittany that the abortion was not fully performed and that no fetal tissue was removed from Brittany’s body.

12. As a result . . . a fetus came out of Brittany’s body while she was at her apartment, alone, along with a significant amount of blood.

Peal

Court Document: 

MO St Louis Peal Amended Malpractice Complaint

Excerpt: 

4. That on or about May 26. 2018 Plaintiff was determined to be approximately 10 weeks. 2 days of gestation and underwent a therapeutic abortion . . .

7. That on June 29. 2018 Plaintiff was again seen at the aforesaid Defendant Planned Parenthood’s facility . . . and on ultrasound it was found that Plaintiff was still pregnant with a 15 week one day fetus. Plaintiff subsequently had another therapeutic abortion procedure . . .

8. Plaintiff’s post-operative course was complicated by readmission to Barnes Hospital on July 2. 2018 where she was diagnosed with sepsis secondary to endometritis/an Infected uterus and she was treated with antibiotics and subsequently a third D&E.

9. That Plaintiff’s damages. expenses and injuries from the supplemental abortions were directly and proximately caused and contributed to be caused by the carelessness, negligence and deviation from appropriate standards . . .

a. If no specimens were. in fact. sent to pathology from the May 26. 2018 therapeutic abortion, then this would be a deviation from standard of c

b. Alternatively. if products of conception were, in fact, sent to pathology . . . but no villi were determined to be present. that would be a deviation from standard of care.

Quaka

Court Document: 

MO St Louis Quaka Amended Malpractice Complaint 06.18.14

Excerpt: 

12. During the D& C surgical procedure on or about October 5, 2010, plaintiff’s cervix was perforated and lacerated with a surgical instrument . . .

14. Defendant Planned Parenthood’s post-operative medical report acknowledged and recorded the perforation and laceration of the cervix.

15. Sald wound to the plaintiff’s cervix posed a foreseeable and substantial risk of infection . . .

18. Defendant Planned Parenthood did not perform a culture on plaintiff to determine the potential presence of infectious bacteria, including beta hemlytic strep.

19. Following the D & C surgical procedure, defendant permitted plaintiff to return home the same day.

20. On or about 3:55 p. on October 10, 2010. plaintiff called defendant Planned Parenthood to report on her physical condition and seeking medical advice and follow-up treatment . . .

25. Plaintiff went to the Emergency Room . . . October 11, 2010 . . .

29. On October 12, 2010, Plaintiff was examined by defendant Planned Parenthood . . .

39. At the conclusion of e October 12, 2010 examination and testing, the defendants made an incorrect diagnosis regarding plaintiff’s complaint and physical condition of pelvic pain secondary to gastroenteritis.

40. At the time defendant made the erroneous diagnosis, plaintiff was suffering from a beta hemolytic s ep infection introduced through the wound of her cervix.

41. Defendants failed to eat plaintiff for a beta hemolytic strep infection.

42. As a direct and proximate cause of defendant’s failure to diagnose and treat plaintiff’s beta hemolytic str p infection, the infection continued to spread and worsen.

43. On or about October 4,2010, plaintiff sought treatment at the Emergency Room of St Clair Hospital.

44. The Emergency Room physician called defendant Planned Parenthood to obtain detailed information regarding plaintiffs history and condition . . .

46. [The doctor] failed return the can or otherwise contact the St Clair Hospital . . .

47. On or about October 5.2010, plaintiff was admitted to Barnes-Jewish Hospital.

48. She was diagnosed with sepsis, peritonitis with a surgical abdomen, an ileus and pyoslpinx and purulent pelvic and abdominal ascites.

49. She was subsequently additionally diagnosed with Toxic Shock Syndrome and septic shock.

50. Said diagnosis and maladies suffered by plaintiff were directly and ,proximately caused by the failure of defendants to appropriately diagnose and treat the underlying beta hemolytic strep infection.

51. Said maladies cause plaintiff to become severely ill and required her hospitalization for an extended period of time, including in the Intensive Care Unit.

52. Plaintiff was caused to undergo intrusive medical procedures including laparoscopy, gastric lavage and placement on a ventilator.

 

Planned Parenthood racismReport from First Alert Channel 4:

Former St. Louis Planned Parenthood employee sues for racial discrimination

Planned Parenthood Missouri Employee Rights

Harris 

Court Document: 

MO St Louis Harris Complaint 11.18.11

Summary: A security guard claims he was fired on the basis of a “bizarre accusation” that unfairly maligned his character.

Planned Parenthood St. Louis Missouri Employee Reviews

Indeed.com Planned Parenthood Employee Reviews for St. Louis, MO

Note: There used to be another center in St. Louis, so it’s possible some reviews apply to it rather than to the one that remains open. But employee review sites apply to the entire city rather than to individual centers. 

Planned Parenthood St. Louis Missouri Employee ReviewsMO St Louis Indeed 1

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MO St. Louis Glassdoor 1

 

MO Saint Louis Glassdoor 2

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MO St. Louis Glassdoor 10

 

 

MO St. Louis Glassdoor 11

 

 

Planned Parenthood St. Louis Missouri Patient Reviews

Google reviews – Central West End / Google reviews – Reproductive Health Services.

Yelp reviews – Central West End /  Yelp reviews – Reproductive Health Services.

Planned Parenthood St. Louis Missouri Patient Reviews

Planned Parenthood NebraskaMO St Louis Reproductive Health Google 1. Accessed 05.03.21.

 

 

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Planned Parenthood St. Louis Missouri Patient Reviews

MO St Louis Reproductive Health Google 2. Accessed 05.03.21.

 

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Planned Parenthood St. Louis Missouri Patient ReviewsMO St Louis Reproductive Health Google 5. Accessed 05.03.21.

 

 

 

 

 

 

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MO St Louis Reproductive Health Google 9. Accessed 05.03.21.

 

 

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Planned Parenthood St. Louis Missouri Patient Reviews

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Planned Parenthood St. Louis Missouri Patient ReviewsMO St Louis Reproductive Health Google 15. Accessed 05.03.21.

 

 

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Planned Parenthood St. Louis Missouri Patient Reviews

MO St Louis Central Yelp 1

 

 

Planned Parenthood St. Louis Missouri Patient Reviews

 

 

 

 

 

 

Tier 2

Columbia

Columbia Missouri Planned Parenthood

Planned Parenthood Columbia Missouri Health Violations

Health Violation Document:

MO Columbia 2018

Highlights:

Clinic Conditions

Suction machine cabinets were rusted and covered with adhesive tape, creating an uncleanable surface that could harbor infection-causing germs. One suction machine cabinet also had a six-inch-long dried brown stain on it. This was likely bodily fluids or blood that hadn’t been cleaned.

Tubing attached to the suction machine, intended to be used only once, wasn’t disposed of between patients. The tubing was contaminated with red “bodily fluids.” The bloody tubing was still there six days after the last surgery.

Re-usable tubing was contaminated with “a blackish-gray substance,” determined to be mold. Staff admitted mold had been present in the tube for four months, though using it on women.

The re-usable glass bottle attached to the suction machine had a layer of “dried black substance” congealed on the bottom, likely dried blood and fluids.

Exam tables were wooden with chipped paint, presenting an surface that couldn’t be disinfected.

A cabinet under the sink hadn’t been cleaned and had a “large area of dried white residue and an area of dried yellowish-brown residue.”

Equipment used on patients wasn’t approved for use in healthcare facilities. Heating pads were labeled “for household use only.” One of the heating pad covers was stained.

The facility improperly used heating pads on patients who were sedated or had been given pain medication, which could lead to burns.

Planned Parenthood Columbia Missouri Employee Reviews

Indeed.com Planned Parenthood Employee Reviews for Columbia, MO

Planned Parenthood Columbia Missouri Employee Reviews

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Planned Parenthood Columbia Missouri Employee Reviews

 

 

 

 

 

 

 

 

 

Planned Parenthood Columbia Missouri Employee Reviews

MO Columbia Indeed 2

 

 

Planned Parenthood Columbia Missouri Employee Reviews

 

 

 

 

 

 

 

 

 

 

MO Columbia Glassdoor 1

 

 

 

Planned Parenthood Columbia Missouri Patient Reviews

Google reviews  /  Yelp reviews

Planned Parenthood Columbia Missouri Patient Reviews

MO Columbia Google 1. Accessed 05.03.21.

 

 

Planned Parenthood Columbia Missouri Patient Reviews

 

 

 

 

 

 

 

Planned Parenthood Columbia MissouriMO Columbia Google 2. Accessed 04.12.22.

 

 

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Planned Parenthood Columbia Missouri

MO Columbia Google 3. Accessed 04.12.22.

 

 

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Planned Parenthood Columbia Missouri

MO Columbia Google 4. Accessed 04.12.22.

 

 

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Planned Parenthood Columbia Missouri Yelp Reviews

MO Columbia Yelp 1

 

 

Planned Parenthood Columbia Missouri Patient Reviews

 

 

 

 

 

 

 

Planned Parenthood Columbia Missouri Yelp Reviews

MO Columbia Yelp 2

 

 

Planned Parenthood Columbia Missouri Patient Reviews

 

 

 

Gladstone

Northland

Gladstone Missouri Planned Parenthood

Planned Parenthood Gladstone Missouri Employee Reviews

Indeed.com Planned Parenthood Employee Reviews for Gladstone, MO

 

Planned Parenthood Gladstone Missouri Employee ReviewsMO Gladstone Indeed 1

 

 

Planned Parenthood Gladstone Missouri Employee Reviews

 

 

 

 

 

 

Planned Parenthood Gladstone Missouri Employee ReviewsMO Gladstone Indeed 2

 

 

Planned Parenthood Gladstone Missouri Employee Reviews

Planned Parenthood Gladstone Missouri Patients Reviews

Google reviews Yelp reviews

Planned Parenthood Gladstone Missouri Patients Reviews

MO Gladstone Google 1. Accessed 05.03.21.

 

 

Planned Parenthood Gladstone Missouri Patients Reviews

 

 

 

 

 

Planned Parenthood Gladstone Missouri Patients ReviewsMO Gladstone Google 2. Accessed 05.03.21.

 

 

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Planned Parenthood Gladstone Missouri Patients Reviews

MO Gladstone Google 3. Accessed 05.03.21.

 

 

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Planned Parenthood Gladstone Missouri Patients ReviewsMO Gladstone Google 4. Accessed 05.03.2

 

 

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Planned Parenthood Gladstone Missouri Patients ReviewsMO Gladstone Google 5. Accessed 05.03.21.1.

 

 

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Planned Parenthood Gladstone Missouri Patients ReviewsMO Gladstone Google 6. Accessed 05.03.21.

 

 

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Planned Parenthood Gladstone Missouri

MO Gladstone Google 11. Accessed 04.12.22.

 

 

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Planned Parenthood Gladstone Missouri

MO Gladstone Google 12. Accessed 04.12.22.

 

 

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Planned Parenthood Gladstone Missouri

MO Gladstone Google 13. Accessed 04.12.22.

 

 

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Planned Parenthood Gladstone Missouri

MO Gladstone Google 14. Accessed 04.12.22.

 

 

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Planned Parenthood Gladstone Missouri

MO Gladstone Google 15. Accessed 04.12.22.

 

 

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Planned Parenthood Gladstone Missouri Patients Reviews

MO Gladstone Google 16. Accessed 05.03.21.

 

 

Planned Parenthood Gladstone Missouri Patients Reviews

Independence

Independence Missouri Planned Parenthood

Planned Parenthood Anaheim

Isabel

Court Document: 

MO Independence Isabel Malpractice Complaint

Excerpt: 

3. On March 5, 2014, Plaintiff went to the office of Planned Parenthood . . . in Independence, Missouri for a normal periodic well woman examination . . .

4. The CT/GT Combo-SWAB was completed, but the Thin Prep RFX -ASCUSLSIL was not completed. Plaintiff was informed at the time of her pap smear that she would be notified of any abnormality in her test results and thus assumed because she was not notified that all of her pap smear tests were normal.

5. For reasons unknown to Plaintiff, the Thin Prep RFX-ASCUS-LSIL was never obtained and Plaintiff . . . was never informed that the test was not obtained.

6. Plaintiff returned to Planned Parenthood on June 1, 2015 for a well woman visit and a pap smear was obtained again. The CT IGT Combo-Swab test was completed and this time a ThinPreplHPV Combo was performed and the test was abnormal. There was a high grade squamous intraepithelial lesion (HSIL) encompassing: moderate to severe dysplasia (CIN 21 CIN 31 CIS) . . .

7. Plaintiff was subsequently advised that she had cervical cancer and her physicians advised her to have a hysterectomy performed, which was performed on January 8, 2016 . . .

11. The negligence of Defendants directly caused or directly contributed to cause a 14-month delay in diagnosing pre-malignancy or malignancy and as a direct result of the delay, Plaintiff had to undergo a hysterectomy.

Planned Parenthood Independence Missouri Employee Reviews

Indeed.com Planned Parenthood Employee Reviews for Independence, MO

Planned Parenthood Independence Missouri Employee ReviewsMO Independence Indeed 1

 

 

Planned Parenthood Independence Missouri Employee Reviews

 

 

 

 

 

 

 

Planned Parenthood Independence Missouri Employee ReviewsMO Independence Indeed 2

 

 

Planned Parenthood Independence Missouri Employee Reviews

Planned Parenthood Independence Missouri Patient Reviews

Google reviews  /  Yelp reviews

Planned Parenthood Independence Missouri Patient Reviews

MO Independence Google 1. Accessed 05.03.21.

 

 

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Planned Parenthood Independence Missouri Patient Reviews

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MO Independence Google 12. Accessed 05.03.21.

 

 

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Planned Parenthood Independence Missouri Patient Reviews

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Planned Parenthood Independence Missouri Patient Reviews

MO Independence Google 15. Accessed 05.10.22.

 

 

 

 

 

 

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Planned Parenthood Independence Missouri Patient Reviews

 

 

 

 

 

 

 

 

 

 

 

 

 

Planned Parenthood Independence Missouri Patient Reviews

MO Independence Yelp 2

 

 

Planned Parenthood Independence Missouri Patient Reviews

 

 

 

 

 

 

 

 

 

 

 

Planned Parenthood Independence Missouri Patient Reviews

MO Independence Yelp 3

 

 

Planned Parenthood Independence Missouri Patient Reviews

 

 

 

 

 

 

 

Planned Parenthood Independence Missouri Patient Reviews

MO Independence Yelp 4

 

 

Planned Parenthood Independence Missouri Patient Reviews

 

 

 

Planned Parenthood Independence Missouri Patient Reviews

Joplin

Planned Parenthood Joplin Missouri Patient Reviews

Google reviews  Yelp reviews

Planned Parenthood Joplin Missouri Patient Reviews

MO Joplin Google 1. Accessed 05.03.21.

 

 

Planned Parenthood Joplin Missouri Patient Reviews

 

 

 

 

 

Planned Parenthood Joplin Missouri Patient Reviews

MO Joplin Google 2. Accessed 05.03.21.

 

 

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MO Joplin Google 3. Accessed 05.03.21.

 

 

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MO Joplin Google 4. Accessed 04.12.22.

 

 

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MO Joplin Google 4. Accessed 05.03.21.

 

 

Planned Parenthood Joplin Missouri Patient Reviews

Kansas City

Patty Brous Center

Kansas City Missouri Planned Parenthood

Planned Parenthood racism

Carter

Court Document: 

MO Kansas City Carter Court Complaint

Excerpt: 

1. Plaintiff is an African-American female, residing in Jackson County, Missouri . . .

12. Plaintiff began working for Defendant PPGP on or about April 20, 2011 as an office administrator and HR assistant, and was ultimately promoted to HR Generalist in 2015.

14. After Defendant McQuade took over as CEO, Plaintiff began noticing that African American employees and candidates were being treated differently, including in hiring, pay, discipline, and workload, resulting in a large amount of turnover of African American employees.

15. When two Caucasian employees used a racial slur in the presence of an African American employee, Defendants PPGP and McQuade did not see the situation as serious and only imposed write-ups on the offending employees.

16. At one point, Defendant McQuade made clear that she believed that black employees were colluding with each other and sharing information behind her back.

17. After more than four years with the organization, with satisfactory performance reviews and no disciplinary record, Plaintiff was suddenly, and without warning, placed on a Performance Improvement Plan (PIP), citing both performance issues from months prior that had already been resolved, as well as fictitious incidents.

18. Plaintiff refused to sign the PIP, believing that it was unfair and based on discriminatory reasons.

19. Upon information and belief, white employees who had committed violations of policy or had performed poorly were not placed on PIPs, particularly for issues based months in the past.

20. Plaintiff complained to management about racial disparities in the workplace, and that her PIP was racially motivated, but no investigation was undertaken or resolution reached . . .

24. On or about October 30,2015, Plaintiff submitted her letter of resignation, citing that she believed she was being unfairly targeted due to her race, and that it was causing her undue stress. Defendants accepted Plaintiff’s resignation with immediate effect.

Note: McQuade later moved to leadership in New York, where complaints of this type by employees continued. 

Williams

Court Document: 

MO Kansas City Williams Court Complaint

Excerpt: 

 16. Plaintiff began working for PPGP on January 29,2000 as a Security Services Coordinator.

17. In 2002 or 2003, Plaintiffs job title was changed to Director of Securities and Facilities.

18. In 2014, Defendant McQuade took over as Defendant PPGP’s CEO.

19. Defendant McQuade quickly began creating and filling executive positions, passing over Plaintiff in the process.

20. At the time of Plaintiff’s termination, there were no African Americans on the executive committee and, upon information and belief, no African Americans have served on the executive committee since Defendant McQuade took over.

21. Over the approximately two years that Plaintiff and Defendant McQuade worked together, McQuade treated Plaintiff differently than her non-Black colleagues, including in requests for time off and, upon information and belief, pay.

22. Defendant McQuade also began discouraging Plaintiff from taking part in an annual conference in 2014 despite the fact that Plaintiff routinely attended these yearly conferences for the Planned Parenthood Federation, PPGP’s parent organization.

23. In 2015, Plaintiff was similarly discouraged from attending the annual conference by Aaron Samuelcek, the organization’s COO and Plaintiff’s direct supervisor.

24. At numerous points, Plaintiff discussed concerns with Defendant McQuade regarding the organization, including concerns regarding the treatment of minority employees.

25. At various times, Defendant McQuade would raise her voice at Plaintiff, attempt to tum Plaintiff and African American friends/coworkers against each other, and on at least two occasions accused Plaintiff of thinking that Defendant McQuade was a racist.

26. Toward the end of20l5, Defendant McQuade began increasing Plaintiffs workload to the point she had difficulty keeping up, and also rejected Plaintiff’s request for additional staff to help with the workload despite providing Plaintiff’s white colleagues with assistance . . .

29. As a result of the unmanageable workload, stress, and discriminatory treatment, Plaintiff

began having health problems in the latter part of20 15, including numbness in her face and arm, headaches, and heart palpitations.

30. On December 13,2015, Plaintiff’s heart rate escalated to more than 170 beats per minute, resulting in Plaintiff having to be rushed to the hospital and admitted.

Another portion of the Complaint is below under the Employee Rights heading. 

 

Planned Parenthood of America Employee Rights

Williams

Another portion of the complaint is above under the Racism heading. 

Court Document: 

MO Kansas City Williams Court Complaint

Excerpt: 

70. Plaintiff is a qualified individual with a disability that substantially limited one or more major life activities.

71. Plaintiff was a member of a legally protected class due to her disability.

72. In mid-February 2016, Plaintiff requested a reasonable accommodation for her disability, namely a limited period of non-FMLA leave to recover from a medical procedure for her disabilities, which was provided for by company policy.

73. Defendants failed to respond to Plaintiffs request, failed to offer Plaintiff an accommodation, and further failed to engage in any process to investigate a reasonable accommodation for Plaintiff.

74. Shortly after Plaintiff informed Defendants of her need for an accommodation, Defendants terminated Plaintiffs employment.

75. Upon information and belief, Plaintiffs disability was a contributing factor to Defendants’ decision to terminate Plaintiff.

 Planned Parenthood Kansas City Missouri Employee Reviews

Indeed.com Planned Parenthood Employee Reviews for Kansas City, MO

Planned Parenthood Kansas City Missouri Employee ReviewsMO Kansas City Indeed 1

 

 

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Planned Parenthood Kansas City Missouri Patient Reviews

Google reviews  /  Yelp reviews

Planned Parenthood Kansas City Missouri Patient Reviews

MO Kansas City Google 1. Accessed 05.03.21.

 

 

Planned Parenthood Kansas City Missouri Patient Reviews

 

 

 

 

Planned Parenthood Kansas City Missouri Patient Reviews

MO Kansas City Google 2. Accessed 05.03.21.

 

 

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MO Kansas City Google 3. Accessed 05.03.21.

 

 

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MO Kansas City Google 5. Accessed 05.03.21.

 

 

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MO Kansas City Google 8. Accessed 05.03.21.

 

 

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MO Kansas City Google 9. Accessed 05.03.21.

 

 

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MO Kansas City Google 10. Accessed 05.03.21.

 

 

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MO Kansas City Google 11. Accessed 05.03.21.

 

 

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MO Kansas City Google 12. Accessed 05.03.21.

 

 

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Planned Parenthood Kansas City Missouri Yelp Reviews

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Manchester

West County

The Department of Health and Senior Services, Bureau of Ambulatory Care only regulates 5 of the state’s Planned Parenthood facilities, and that does not include this one.

Google reviews   /  Yelp reviews

Planned Parenthood Manchester Missouri MO Manchester Google 1. Accessed 05.03.21.

 

 

Planned Parenthood Manchester Missouri

 

 

 

 

Planned Parenthood Manchester Missouri MO Manchester Google 2. Accessed 05.03.21.

 

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Planned Parenthood St. Louis Missouri Patient ReviewsMO Manchester Yelp 1

 

 

Planned Parenthood Manchester Missouri

 

 

St. Peters

The Department of Health and Senior Services, Bureau of Ambulatory Care only regulates 5 of the state’s Planned Parenthood facilities, and that does not include this one.

Planned Parenthood Saint Peters Missouri Patient Reviews Google reviews  /  Yelp reviews

Planned Parenthood Saint Peters Missouri Patient Reviews

MO St Peters Google 1. Accessed 05.03.21.

 

 

Planned Parenthood Saint Peters Missouri Patient Reviews

 

 

 

 

 

Planned Parenthood Saint Peters Missouri Patient Reviews

MO St Peters Google 2. Accessed 05.03.21.

 

 

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MO St Peters Google 3. Accessed 05.03.21.

 

 

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Planned Parenthood Saint Peters Missouri Patient ReviewsMO St Peters Google 4. Accessed 05.03.21.

 

 

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MO St Peters Google 5. Accessed 05.03.21.

 

 

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MO St Peters Google 6. Accessed 04.27.22.

 

 

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MO St Peters Yelp 1

 

 

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Springfield

Springfield Missouri Planned Parenthood

Planned Parenthood Springfield Missouri Patient Reviews

Google reviews  Yelp reviews

Planned Parenthood Springfield Missouri Patient Reviews

MO Springfield Google 1. Accessed 05.03.21.

 

 

Planned Parenthood Springfield Missouri Patient Reviews

 

 

 

 

Planned Parenthood Springfield Missouri Patient Reviews

MO Springfield Google 2. Accessed on 04.27.22.

 

 

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