Locations in cities S – Z (not counting the cities on separate pages): 33. Covered here: 32.
Patients who feel a need to file a complaint:
How to File a Complaint with the California Medical Board
California investigates individual complaints but does not do full health inspections. This is why many of the health department documents contain nothing other than privacy complaints and are covered under the “Privacy” heading.
Salinas
Indeed.com Planned Parenthood Employee Reviews for Salinas, CA
CA Salinas Indeed 1
CA Salinas Google 1. Accessed 04.25.23.
CA Salinas Google 2. Accessed 04.25.23.
CA Salinas Google 3. Accessed 06.04.21.
CA Salinas Yelp 1
CA Salinas Yelp 2
San Bernardino
Planned Parenthood has also opened a Melody Women’s Health at this same address.
See center’s Better Business Bureau page for complaints and reviews
Documents:
Highlights:
The clinic accidentally faxed a patient’s personal information to the wrong FAX number, creating a breach of privacy. The information included the patient’s date of birth, phone number, address, medical history, family medical history, past surgical history, weight, height, medications, sexual history, results of an HIV test, and drug use history. All this information was sent to a stranger.
Clinic staff mistakenly mailed a patient’s records to an “outside entity.” The records included the patient’s health history as well as their name, address, and date of birth.
A staff member accessed the records of a patient with whom she was acquainted and looked up her medical history, looking at the records on four occasions. The staff member learned details of the patient’s financial status, procedures, notes, medications, and treatments. The staff member was also accused of accessing records of three other patients but wasn’t officially cited.
A staff member compromised the privacy of 19 patients when she took a screenshot of the clinic schedule and texted it to her boyfriend. The schedule showed the names and phone numbers of the patients and the reasons they came to the clinic.
Indeed.com Planned Parenthood Employee Reviews for San Bernardino, CA
CA San Bernardino Indeed 1
CA San Bernardino Indeed 2
CA San Bernardino Google 1. Accessed 06.04.21.
CA San Bernardino Yelp 1
CA San Bernardino Yelp 2
Melody Clinic
CA San Bernardino Melody Yelp 1
San Francisco
Cross
Document (online):
People of California v. Cross, Appeal Opinion
Excerpt:
Evidence at Trial
. . . K. testified that when she was 13 years old . . . appellant had her lie on his bed, took off her clothes, and had sexual intercourse with her. Appellant told K. not to tell her mother what had happened or K. would be sent to a foster home.
Over the next several weeks, appellant had sexual intercourse with K. once or twice a week when her mother was away at work. K. testified that occasionally she would pretend she was asleep, but that sometimes appellant would then get angry and punish her by taking away her cell phone or telling her that she could not see her friends. Appellant put his penis in her mouth three or four times. K. said that she did not tell her mother about any of this because she believed she would be taken away from her mother if she did.
K. told appellant that she had missed her menstrual period and he took her to Planned Parenthood where a pregnancy test confirmed that she was pregnant. K. testified that appellant told her that she “had to get an abortion.”
On December 17, 2002, appellant drove K. to San Francisco General Hospital for an abortion . . . . K. testified that she did not tell her mother about the abortion because she “didn’t want her to have the police take me away or want her to hate me.” . . .
One night, appellant’s wife (Wife) caught appellant naked in bed with K. K.’s mother picked up the phone to call the police but appellant and K. convinced her that they were not having sex. About two weeks later, Wife found some old papers related to the abortion. When she confronted K., K. admitted that she had been pregnant and had had an abortion. Wife testified that K. said that appellant had told her not to tell because she would be taken away from her mother.
J.B.
List from Plaintiff’s Law Firm:
Dolan Law Firm Medical Malpractice
$686,000 VERDICT, jury trial, J.B. v. Planned Parenthood, San Francisco Superior Court. A medical malpractice case in which Planned Parenthood Golden Gate (“PPGG”) preformed an early first trimester abortion, failing to diagnose a twin pregnancy and aborting only one fetus and part of another. PPGG continued to see the patient and failed to perform pregnancy tests to diagnose her as still pregnant despite the fact that she had symptoms. A late second trimester abortion required the termination of her pregnancy in the fifth month. Medical Malpractice damages are capped in California.
CA San Francisco Google 1. Accessed 06.04.21.
CA San Francisco Google 2. Accessed 06.04.21.
CA San Francisco Google 3. Accessed 06.04.21.
CA San Francisco Google 4. Accessed 06.04.21.
CA San Francisco Google 5. Accessed 06.04.21.
CA San Francisco Yelp 1
CA San Francisco Yelp 2
CA San Francisco Yelp 3
CA San Francisco Yelp 4
San Luis Obispo
this center’s Better Business Bureau page for complaints and reviews
CA San Luis Obispo Google 1. Accessed 06.04.21.
CA San Luis Obispo Google 2. Accessed 06.04.21.
CA San Luis Obispo Google 3. Accessed 06.04.21.
CA San Luis Obispo Google 4. Accessed 06.04.21.
CA San Luis Obispo Google 5. Accessed 06.04.21.
CA San Luis Obispo Yelp 1
CA San Luis Obispo Yelp 4
CA San Luis Obispo Yelp 5
San Mateo
this center’s Better Business Bureau page for complaints and reviews
Indeed.com Planned Parenthood Employee Reviews for San Mateo, CA
CA San Mateo Indeed 1
CA San Mateo Google 1. Accessed 06.04.21.
CA San Mateo Yelp 1
CA San Mateo Yelp 2
CA San Mateo Yelp 3
CA San Mateo Yelp 4
San Rafael
CA San Rafael Google 1. Accessed 06.04.21.
CA San Rafael Yelp 1
CA San Rafael Yelp 2
CA San Rafael Yelp 3
San Ramon
CA San Ramon Google 1. Accessed 06.04.21.
CA San Ramon Google 2. Accessed 06.04.21.
CA San Ramon Google 3. Accessed 06.04.21.
CA San Ramon Yelp 1
CA San Ramon Yelp 2
Santa Ana
Planned Parenthood has also opened a Melody Women’s Health at the same address.
The Better Business Bureau webpage lists this center under “did not disclose” and states: “This charitable organization either has not responded to written BBB requests for information or has declined to be evaluated in relation to BBB Standards for Charity Accountability.”
Google reviews. No Yelp reviews for this title was found, but a Melody Women’s Health Center at the same address has Yelp reviews.
CA Santa Ana Google 1. Accessed 06.04.21.
CA Santa Ana Google 2. Accessed 06.04.21.
CA Santa Ana Google 3. Accessed 06.04.21.
CA Santa Ana Google 4. Accessed 06.04.21.
CA Santa Ana Google 5. Accessed 06.04.21.
CA Santa Ana Google 6. Accessed 06.04.21.
CA Santa Ana Google 7. Accessed 06.04.21.
CA Santa Ana Google 8. Accessed 06.04.21.
CA Santa Ana Google 9. Accessed 06.04.21.
CA Santa Ana Melody Yelp 1
CA Santa Ana Melody Yelp
Santa Barbara
Health inspection report: CA Santa Barbara 2019
(first report – the pdf includes two reports from Thousand Oaks)
Highlight:
An employee accessed the health records of another employee who had also been a patient of Planned Parenthood. The records were accessed without the patient’s permission and without authorization.
CA Santa Barbara Google 1. Accessed 06.04.21.
CA Santa Barbara Google 2. Accessed 06.04.21.
CA Santa Barbara Google 3. Accessed 06.04.21.
CA Santa Barbara Google 4. Accessed 06.04.21.
CA Santa Barbara Google 5. Accessed 06.04.21.
CA Santa Barbara Google 6. Accessed 06.04.21.
CA Santa Barbara Google 7. Accessed 06.04.21.
CA Santa Barbara Google 8. Accessed 06.04.21.
CA Santa Barbara Yelp 1
CA Santa Barbara Yelp 2
CA Santa Barbara Yelp 3
CA Santa Barbara Yelp 4
CA Santa Barbara Yelp 5
CA Santa Barbara Yelp 6
Santa Cruz
Westside
Indeed.com Planned Parenthood Employee Reviews for Santa Cruz, CA
CA Santa Cruz Indeed 1
CA Santa Cruz Google 1. Accessed 06.04.21.
CA Santa Cruz Google 2. Accessed 06.04.21.
CA Santa Cruz Google 3. Accessed 06.04.21.
CA Santa Cruz Google 4. Accessed 06.04.21.
CA Santa Cruz Yelp 1
CA Santa Cruz Yelp 2
CA Santa Cruz Yelp 3
CA Santa Cruz Yelp 4
CA Santa Cruz Yelp 5
CA Santa Cruz Yelp 6
CA Santa Cruz Yelp 7
CA Santa Cruz Yelp 8
CA Santa Cruz Yelp 9
Santa Maria
CA Santa Maria Google 1. Accessed 06.04.21.
CA Santa Maria Google 2. Accessed 06.04.21.
CA Santa Maria Google 3. Accessed 06.04.21.
CA Santa Maria Google 4. Accessed 06.04.21.
CA Santa Maria Google 5. Accessed 06.04.21.
CA Santa Maria Google 6. Accessed 06.04.21.
CA Santa Maria Google 7. Accessed 04.28.23.
CA Santa Maria Yelp 1
CA Santa Maria Yelp 2
CA Santa Maria Yelp 3
CA Santa Maria Yelp 4
Santa Monica
See this center’s Better Business Bureau page for complaints and reviews
Indeed.com Planned Parenthood Employee Reviews for Santa Monica, CA
CA Santa Monica Indeed 1
CA Santa Monica Indeed 2
CA Santa Monica Google 1. Accessed 06.04.21.
CA Santa Monica Google 2. Accessed 06.04.21.
CA Santa Monica Google 3. Accessed 06.04.21.
CA Santa Monica Yelp 1
CA Santa Monica Yelp 2
CA Santa Monica Yelp 3
CA Santa Monica Yelp 4
CA Santa Monica Yelp 5
CA Santa Monica Better Business Bureau Complaint
Santa Rosa
this center’s Better Business Bureau page for complaints and reviews
CA Santa Rosa Google 1. Accessed 06.04.21.
CA Santa Rosa Google 2. Accessed 06.04.21.
CA Santa Rosa Google 3. Accessed 06.04.21.
CA Santa Rosa Yelp 1
CA Santa Rosa Yelp 2
CA Santa Rosa Yelp 3
Seaside
Document:
Highlights:
A patient came in who was a family member of a clinic employee. The employee looked at and read the patient’s medical records without authorization or medical purpose. She accessed her family member’s records 17 times over the course of a day.
CA Seaside Google 1. Accessed 06.04.21.
CA Seaside Google 2. Accessed 06.04.21.
CA Seaside Yelp 1
CA Seaside Yelp 2
CA Seaside Yelp 3
CA Seaside Yelp 4
South San Francisco
CA South San Francisco Google 1. Accessed 06.04.21.
CA South San Francisco Google 1. Accessed 06.23.23.
CA South San Francisco Yelp 1
CA South San Francisco Yelp 2
CA South San Francisco Yelp 3
CA South San Francisco Yelp 4
Stockton
Eastland Plaza
Temporarily Closed
this center’s Better Business Bureau page for complaints and reviews
CA Stockton Eastland Plaza Google 1. Accessed 06.04.21.
CA Stockton Eastland Plaza Google 2. Accessed 06.04.21.
CA Stockton Eastland Plaza Google 3. Accessed 06.04.21.
CA Stockton Eastland Plaza Yelp 1
CA Stockton Eastland Plaza Yelp 2
CA Stockton Eastland Plaza Yelp 3
CA Stockton Eastland Plaza Yelp 4
CA Stockton Eastland Plaza Yelp 5
CA Stockton Eastland Plaza Yelp 6
Stockton
North
this center’s Better Business Bureau page for complaints and reviews
CA Stockton North Google 1. Accessed 06.04.21.
CA Stockton North Google 2. Accessed 06.04.21.
CA Stockton North Google 3. Accessed 06.04.21.
CA Stockton North Google 4. Accessed 06.04.21.
CA Stockton North Google 5. Accessed 06.04.21.
CA Stockton North Google 6. Accessed 06.04.21.
CA Stockton North Google 7. Accessed 06.04.21.
CA Stockton North Google 8. Accessed 06.04.21.
CA Stockton North Google 9. Accessed 06.04.21.
CA Stockton North Google 10. Accessed 06.04.21.
CA Stockton North Google 11. Accessed 06.04.21.
CA Stockton North Google 12. Accessed 06.04.21.
CA Stockton North Yelp 1
CA Stockton North Yelp 2
CA Stockton North Yelp 3
CA Stockton North Yelp 4
CA Stockton North Yelp
Thousand Oaks
CA Thousand Oaks 2014 and 2018
(second and third reports – the pdf includes first a report from Santa Barbara)
Highlight:
Incident
An employee who was unfamiliar with the ultrasound machine mistakenly dated a patient’s pregnancy. It was measured at 13 weeks when it was actually over 21 weeks. Prior to the procedure, the employee asked a nurse practitioner and the doctor to review the picture. Neither recognized it was incompatible with a pregnancy of 13 weeks. The doctor began surgery, but couldn’t complete it, due to the advanced pregnancy. The woman was transferred to a hospital.
CA Thousand Oaks 2014 and 2018
(second and third reports – the pdf includes first a report from Santa Barbara)
Highlight:
Privacy
One patient’s private medical information was mistakenly mailed to another patient, causing a breach of privacy. This information included the results of tests for sexually transmitted diseases.
CA Thousand Oaks Google 1. Accessed 06.04.21.
CA Thousand Oaks Google 2. Accessed 06.04.21.
CA Thousand Oaks Google 3. Accessed 06.04.21.
CA Thousand Oaks Google 4. Accessed 06.04.21.
CA Thousand Oaks Yelp 1
CA Thousand Oaks Yelp 2
Tracy
this center’s Better Business Bureau page for complaints and reviews
Indeed.com Planned Parenthood Employee Reviews for Tracy, CA
CA Tracy Indeed 1
CA Tracy Indeed 2
CA Tracy Google 1. Accessed 06.22.23.
CA Tracy Yelp 1
CA Tracy Yelp 2
CA Tracy Yelp 3
CA Tracy Yelp 4
CA Tracy Yelp 5
Ukiah
Google reviews / Yelp reviews
CA Ukiah Google 1. Accessed 06.04.21.
CA Ukiah Google 1. Accessed 06.22.23.
CA Ukiah Yelp 1
Upland
Planned Parenthood has also opened a Melody Women’s Health at the same address.
this center’s Better Business Bureau page for complaints and reviews
Indeed.com Planned Parenthood Employee Reviews for Upland, CA
CA Upland Indeed 1
CA Upland Google 1. Accessed 06.04.21.
CA Upland Google 2. Accessed 06.04.21.
CA Upland Google 3. Accessed 06.04.21.
CA Upland Google 4. Accessed 06.04.21.
CA Upland Google 5. Accessed 06.04.21.
CA Upland Google 6. Accessed 06.04.21.
CA Upland Google 7. Accessed 06.04.21.
CA Upland Google 8. Accessed 06.04.21.
CA Upland Google 9. Accessed 06.04.21.
CA Upland Yelp 1
CA Upland Yelp 2
CA Upland Yelp 3
Vallejo
CA Vallejo Yelp 1
CA Vallejo Yelp 2
CA Vallejo Yelp 3
Van Nuys
CA Van Nuys Google 1. Accessed 06.22.23.
CA Van Nuys Google 2. Accessed 06.04.21.
CA Van Nuys Google 3. Accessed 06.04.21.
CA Van Nuys Google 4. Accessed 06.04.21.
CA Van Nuys Google 5. Accessed 06.22.23.
CA Van Nuys Google 6. Accessed 06.04.21.
CA Van Nuys Google 7. Accessed 06.04.21.
CA Van Nuys Google 8. Accessed 06.04.21.
Ventura
this center’s Better Business Bureau page for complaints and reviews
Health Violation Documents:
Highlights:
A 23-year-old woman, after surgery, began to bleed heavily. The staff unsuccessfully administered medicine to stop the bleeding, then called 911. According to paramedics, the woman was “confused with slurred speech.” Her blood pressure was dangerously low.
At the hospital, the woman was said to be in “severe distress” and “hemorrhagic shock.” The woman was given a “massive transfusion” and taken into surgery.
Surgeons found that the doctor had perforated her uterus. A hysterectomy was done, and the patient permanently lost her ability to have children at 23.
Though legally required to, the clinic failed to report the complication to the California Department of Health; it only came to light with an anonymous tip. Clinic staff claimed they were “unaware” complications needed to be reported, implying they never reported complications to the Department of Health.
Indeed.com Planned Parenthood Employee Reviews for Ventura, CA
CA Ventura Indeed 1
CA Ventura Google 1. Accessed 06.22.23.
CA Ventura Google 1. Accessed 06.22.23.
CA Ventura Google 3. Accessed 06.04.21.
CA Ventura Yelp 1
CA Ventura Yelp 2
CA Ventura Yelp 3
Victorville
this center’s Better Business Bureau page for complaints and reviews
CA Victorville Google 1. Accessed 06.04.21.
CA Victorville Google 2. Accessed 06.04.21.
CA Victorville Google 3. Accessed 06.04.21.
CA Victorville Google 4. Accessed 06.04.21.
CA Victorville Google 5. Accessed 06.04.21.
CA Victorville Google 6. Accessed 06.04.21.
CA Victorville Google 7. Accessed 06.04.21.
CA Victorville Google 8. Accessed 06.04.21.
CA Victorville Google 9. Accessed 06.04.21.
CA Victorville Yelp 1
CA Victorville Yelp 2
Vista
Isabella
Indeed.com Planned Parenthood Employee Reviews for Vista, CA
CA Vista Indeed 1
CA Vista Google 1. Accessed 06.22.23.
CA Vista Google 2. Accessed 06.04.21.
CA Vista Google 3. Accessed 06.22.23.
CA Vista Google 4. Accessed 06.04.21.
CA Vista Google 5. Accessed 06.04.21.
CA Vista Google 5. Accessed 06.04.21.
CA Vista Google 7. Accessed 06.22.23.
CA Vista Yelp 1
CA Vista Yelp 2
CA Vista Yelp 3
CA Vista Yelp 4
CA Vista Yelp 5
CA Vista Yelp 6
CA Vista Yelp 7
CA Vista Yelp 8
CA Vista Yelp 9
Walnut Creek
May 14, 2019
Note: A Code 3 indicates a condition that may be life-threatening.
September 25, 2020
Dispatch Transcript CA Walnut Creek Incident 09.25.20
Note: In the audio, the dispatcher tells the caller to get a defibrillator. However, the Computer Aided Dispatch Transcript (CAD) stated, “No defib available.” The Planned Parenthood clinic wasn’t equipped with a defibrillator.
May 14, 2021
Note: A Code 3 indicates a condition that may be life-threatening.
Dispatch Transcript Walnut Creek Incident 05.14.21
May 21, 2021
Dispatch Transcript CA Walnut Creek Incident 05.21.21
July 23, 2021
Dispatch Transcript CA Walnut Creek Incident 07.23.21
Indeed.com Planned Parenthood Employee Reviews for Walnut Creek, CA
CA Walnut Creek Indeed 1
Watsonville
Document:
Highlights:
A patient’s family member was given the medical information of another patient.
Indeed.com Planned Parenthood Employee Reviews for Watsonville, CA
CA Watsonville Indeed 1
CA Watsonville Indeed 2
CA Watsonville Indeed 3
CA Watsonville Google 1. Accessed 06.04.21.
CA Watsonville Yelp 1
CA Watsonville Yelp 2
CA Watsonville Yelp 3
CA Watsonville Yelp 4
CA Watsonville Yelp 5
CA Watsonville Yelp 6
West Hollywood
CA West Hollywood Google 1. Accessed 07.11.23.
CA West Hollywood Google 2. Accessed 07.11.23.
CA West Hollywood Google 3. Accessed 07.11.23.
CA West Hollywood Google 4. Accessed 07.11.23.
CA West Hollywood Google 4. Accessed 07.11.23.
CA West Hollywood Google 5. Accessed 06.04.21.
CA West Hollywood Yelp 1
CA West Hollywood Yelp 2
Westminster
Planned Parenthood has also opened a Melody Women’s Health at this same address.
The Better Business Bureau webpage lists this center under “did not disclose” and states: “This charitable organization either has not responded to written BBB requests for information or has declined to be evaluated in relation to BBB Standards for Charity Accountability.”
There are over 400 Yelp reviews for this location, but only a handful of the most recent are showing on the page. Older ones were showing at the time we were collecting reviews in 2021 and we had done the work of taking the screen shots, so we’ve put them all in a pdf document here:
Whittier
Jones Center
Indeed.com Planned Parenthood Employee Reviews for Whittier, CA
CA Whittier Indeed 1
CA Whittier Google 1. Accessed 06.04.21.
CA Whittier Google 2. Accessed 06.04.21.
CA Whittier Google 3. Accessed 06.04.21.
CA Whittier Google 4. Accessed 06.04.21.
CA Whittier Google 5. Accessed 06.04.21.
CA Whittier Yelp 1
CA Whittier Yelp 2
CA Whittier Yelp 3
CA Whittier Yelp 4
CA Whittier Yelp 5
CA Whittier Yelp 6
CA Whittier Yelp 7
CA Whittier Yelp 8
CA Whittier Yelp 9
CA Whittier Yelp 10
CA Whittier Yelp 11
CA Whittier Yelp 12
CA Whittier Yelp 13
CA Whittier Yelp 14
CA Whittier Yelp 15
CA Whittier Yelp 16
CA Whittier Yelp 17
CA Whittier Yelp 18
CA Whittier Yelp 19
CA Whittier Yelp 20
CA Whittier Yelp 21
CA Whittier Yelp 22
CA Whittier Yelp 23
CA Whittier Yelp 24
CA Whittier Yelp 25
Woodland
this center’s Better Business Bureau page for complaints and reviews
CA Woodland Google 1. Accessed 06.04.21.
CA Woodland Google 2. Accessed 06.04.21.
CA Woodland Google 3. Accessed 06.04.21.
CA Woodland Yelp 1
Yuba City
this center’s Better Business Bureau page for complaints and reviews
CA Yuba City Google 1. Accessed 06.04.21.
CA Yuba City Google 2. Accessed 06.04.21.
CA Yuba City Google 3. Accessed 06.04.21.
CA Yuba City Yelp 1
CA Yuba City Yelp 2
CA Yuba City Yelp 3
